Deployment Manager (Client Services)

EvolutionIQ • New York, NY

1d • $170 - $185

About The Position

We are seeking a highly organized and client-focused Deployment Manager to lead end-to-end delivery of our platform for enterprise clients. This role sits within our Client Services team and is responsible for managing complex implementations while serving as a trusted partner to both internal leadership and client-side executives.
The ideal candidate brings a strong blend of project management rigor, client relationship management, and technical fluency in the Saas/AI space, with the ability to navigate cross-functional teams and deliver successful outcomes in fast-paced, high-growth environments.

Requirements

• 5–10 years of experience in software implementation, project management, or client-facing delivery roles within enterprise SaaS environments
• Proven track record of managing complex, multi-stakeholder implementations
• Strong experience working directly with executive-level stakeholders (both internal and external)
• Exceptional project management skills (planning, execution, risk management, prioritization)
• Ability to translate technical concepts into business-friendly language
• Experience working cross-functionally with Product, Engineering, and Data teams
• Strong communication and presentation skills, with confidence in leading executive discussions
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously

Nice To Haves

• Experience in insurance, healthcare, or other highly regulated industries
• Familiarity with data integrations, APIs, or ETL processes
• Background in consulting or professional services environments

Responsibilities

• Own End-to-End Deployment of EvolutionIQ AI Products: Lead full lifecycle software implementations—from kickoff through go-live and transition to steady-state support.
• Executive Stakeholder Management: Serve as the primary project point of contact for client stakeholders, including senior and executive-level leaders, providing regular updates, managing expectations, and driving alignment.
• Project Leadership & Delivery: Build and manage detailed project plans, timelines, and deliverables; proactively identify risks and drive mitigation strategies to ensure on-time, high-quality delivery.
• Cross-Functional Coordination: Partner closely with Product, Engineering, Data, and Client Services teams to execute implementations and resolve issues quickly.
• Client Relationship Management: Develop strong, trusted relationships with clients, acting as both a strategic advisor and operational lead throughout the engagement.
• Process & Playbook Development: Continuously improve deployment methodologies, tools, and best practices to scale delivery and enhance client experience.
• Data & Technical Oversight: Oversee data integrations, configurations, and UAT/validation processes; ensure solutions meet client requirements and business objectives.
• Change Management & Adoption: Drive client readiness, training, and adoption strategies to ensure successful deployment and long-term value realization.

Benefits

• Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
• Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
• Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
• $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed