Department Manager Sales Reception

Hand & Stone - 34940 Emerald Coast Pkwy - Destin, FL • Destin, FL

162d • Onsite

About The Position

Sales-Focused Spa Associate Team Leader Wanted Sell. Lead. Train. Grow. Are you a sales leader who happens to love the spa and wellness industry? We’re not looking for someone to just “manage operations.” We’re looking for a high-performance sales manager who knows how to build, train, and lead a team that sells — confidently, consistently, and successfully. This role is all about revenue. You will be the driving force behind membership sales, service upgrades, and retail performance — and you’ll know how to train others to get results.

Requirements

• A sales-first leader — with a proven track record of hitting (and exceeding) targets
• Experienced in training others to sell — not just selling yourself
• Confident with numbers: conversions, retail per ticket, membership growth, etc.
• A strong communicator who can inspire, correct, and motivate in equal measure
• Professional, polished, and passionate about customer experience
• Comfortable working in fast-paced, goal-oriented environments
• To apply you must already be living locally.
• This is a sales AND leadership position. You must enjoy selling and leading other to sell.
• The position requires the ability to work any 5 of 7 days per week and the ability to work opening, mid or closing shifts.

Responsibilities

• Executing sales strategies that drive membership, retail, and service upgrades
• Training and coaching team members (front desk spa associates) to sell without being pushy
• Monitoring daily/weekly/monthly sales KPIs and setting clear performance goals
• Leading sales meetings and 1:1 coaching sessions focused on conversion, upselling, and retention
• Hiring and developing team members with a focus on accountability and sales performance
• Delivering a consistently exceptional guest experience that supports conversion and repeat visits

Benefits

• SIMPLE IRA w/Matching 3%
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Competitive base salary + high performance bonuses (monthly)
• Service and retail discounts including a complimentary membership
• A beautiful, team-driven work environment
• Opportunities for growth and leadership development (corporate training, travel, certificates).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed