Department Manager-Commercial Service

DH Pace • Dallas, TX

7h

About The Position

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc., aspires to hire a Commercial Department Manager. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you!

Requirements

• Bachelor’s degree preferred
• Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
• Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
• Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Must possess valid driver’s license and good driving record
• Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Nice To Haves

• Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
• Bachelor’s degree preferred

Responsibilities

• Manage day-to-day operations of the department
• Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
• Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
• Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by manager

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees