Department Coordinator

Heritage Auctions•New York, NY

35m•$20 - $21•Onsite

About The Position

About Heritage Auctions Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and collaborate. ROLE SUMMARY: Seeking a detail-oriented Consignment Coordinator with excellent client service skills to support operations for our regional office in New York. Responsible for supporting daily operations in multiple departments, including packing, shipping, and receiving, entering consignment property, art handling, preview set-ups, and assisting otherwise as needed. LOCATION: Heritage Auctions New York, 445 Park Ave New York, NY 10022

Requirements

Minimum 2+ years of operations or shipping experience; auction experience is a plus
Strong knowledge of logistics is a plus
Ability to learn internal systems including handheld scanner programs, intranet and more
Prior work in client-facing roles or hospitality settings is a plus.
Experience in administrative support or clerical work is a plus.
Proficiency in Microsoft Office Suite, including:
- Word: document formatting, templates, and mail merge
- Excel: spreadsheets, formulas, and data reporting
- Outlook: calendar management, task coordination, and handling high-volume correspondence
Action-oriented with skills and aptitude to excel in a fast-paced and deadline-driven environment
Ability to prioritize and multi-task
Must be highly detail-oriented
Excellent communication and interpersonal skills; demonstrated ability to communicate with all organizational levels
Flexibility to work overtime and weekend hours when necessary
Individuals must be able to work independently in a fast-paced environment.
During peak periods, there may be mandatory overtime, such as working extended hours, nights, and weekends.
This position may require overnight travel based on business needs.

Nice To Haves

auction experience
Strong knowledge of logistics
Prior work in client-facing roles or hospitality settings
Experience in administrative support or clerical work

Responsibilities

Process incoming consignments and shipments accurately and efficiently, including:
Opening packages and unpacking contents safely and thoroughly
Labeling/tagging and verifying contents of packages
Creating and updating electronic reports for the consignment
Support and communicate with Consignment Directors throughout the consignment process
Communicate with clients as needed during the consignment process
Research the status of consignments
Pack and ship consigned property appropriately, with extra care in handling fragile and delicate items.
May occasionally lift up to 50 pounds
Assist in loading and unloading items
Comply with office and property security requirements
Comply with office operating procedures
Assist with local highlights previews, appraisal days, and other events as needed (assist with event logistics such as catering, supplies, furniture rentals)
General art handling responsibilities
Maintain gallery display space and common areas (i.e. painting and spackling)
Perform inventories of consignment material
Other operational duties as assigned