Department Administrator II

Baker Hughes • Sugar Land, TX

22h • Hybrid

About The Position

Baker Hughes is a global energy technology company serving customers in more than 120 countries. Our teams design, manufacture, and deliver industry‑leading technologies that support energy production, transportation, and industrial processes. We prioritize safety, innovation, and operational excellence to deliver high‑value solutions across the energy value chain.

As a Department Administrator II, you will play a key role in ensuring timely, accurate, and compliant chemical order processing. You will work closely with Account Managers, Logistics, Operations, and Billing teams to support seamless order lifecycle management. Your attention to detail, strong communication skills, and commitment to accuracy will directly contribute to our operational success and customer satisfaction.

Requirements

• Have experience in customer service, order processing, supply chain, or a related field
• Have proven experience using SAP (order management, PGI processing, logistics, or inventory modules)
• Have proficiency with Microsoft tools including Excel, Outlook, Teams, Word, SharePoint, and OneDrive
• Have strong accuracy and attention to detail in data entry and documentation
• Have the ability to prioritize and manage multiple tasks in a fast‑paced environment
• Have excellent written and verbal communication skills

Responsibilities

• Accurately entering chemical orders submitted by Account Managers through OMS into Job Center
• Ensuring all order components—including product details, quantities, pricing, delivery requirements, and shipping information—are properly validated
• Communicating with Account Managers to resolve discrepancies or obtain missing information
• Monitoring order status to ensure timely and error‑free processing
• Performing PGI actions once deliveries are confirmed
• Verifying shipment details for accuracy prior to PGI completion
• Escalating missing PODs or discrepancies to ensure compliance and proper documentation
• Maintaining accurate documentation to support internal controls and regulatory requirements
• Providing responsive and professional support to Account Managers regarding order status, delivery issues, and documentation needs
• Collaborating closely with Logistics, Operations, and Billing teams to ensure seamless order lifecycle management
• Supporting internal and external stakeholders through timely communication and effective problem‑solving

Benefits

• Contemporary work‑life balance policies and well‑being initiatives
• Comprehensive private medical care options
• Life insurance and disability benefits
• Tailored financial programs
• Additional voluntary benefits
• You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
• This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed