Dental Treatment Coordinator
About The Position
Are you an experienced Dental Treatment Coordinator who thrives in a fast-paced, patient-focused environment? East Village Dental Center and Concerned Dental Care of the Upper West Side are seeking a confident, organized, and bilingual Treatment Coordinator to support our growing Manhattan practices. This is a highly visible, patient-facing role where you’ll serve as the bridge between clinical care and patient understanding - helping patients move forward with treatment confidently while supporting strong practice performance. Why Join Our Manhattan Practices? Competitive Pay Rates starting at $28/hour - based on experience Stability & Balance Monday-Friday schedule Consistent daytime hours Professional Growth Continuing education (CE) support Mentorship from experienced providers and office leadership Opportunity to grow into senior or lead TC roles Supportive Environment Fully staffed, multi-specialty offices Strong administrative and clinical collaboration Digital workflows that support efficiency and clarity Locations You’ll Support | You may work at one location or float between both, depending on operational needs and preference. East Village Dental Center 55 Avenue C, New York, NY 10009 6 operatories Digital charting (Denticon) 4.9★ rating | 295+ patient reviews Easily accessible by public transportation Concerned Dental Care of the Upper West Side 657 Amsterdam Avenue, New York, NY 10025 Modern, patient-centered office Multi-specialty services High patient demand and strong case acceptance culture Your Role as a Treatment Coordinator You will be responsible for guiding patients through treatment decisions with clarity, confidence, and empathy by: Presenting treatment plans and financial options in a clear, patient-friendly manner Verifying insurance benefits and explaining coverage, estimates, and out-of-pocket costs Managing pre-authorizations and following up on pending treatment Scheduling treatment to support provider productivity and same-day starts Coordinating closely with dentists, assistants, and front desk teams Collecting payments and supporting billing-related workflows Maintaining accurate documentation and HIPAA compliance Building trust-based relationships that drive case acceptance At East Village Dental Center and Concerned Dental Care, Treatment Coordinators are essential partners in patient care - not just administrative support. You’ll work in respected Manhattan practices where your skillset directly impacts patient outcomes and practice success. Apply today and take the next step in your dental career with a team that recognizes your value. East Village Dental Center and Concerned Dental Care are proud affiliates of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All offers are contingent upon successful completion and passing of background and reference checks.
Requirements
- Dental office experience required (Treatment Coordinator experience strongly preferred)
- Strong background in dental insurance, billing, and treatment planning
- Knowledge of PPO, HMO, and Medicaid plans
- Bilingual Spanish/English (required)
- Excellent communication, organization, and follow-through
- Confident, professional presence with patients
Nice To Haves
- Experience with Denticon or similar dental software (preferred)
Responsibilities
- Presenting treatment plans and financial options in a clear, patient-friendly manner
- Verifying insurance benefits and explaining coverage, estimates, and out-of-pocket costs
- Managing pre-authorizations and following up on pending treatment
- Scheduling treatment to support provider productivity and same-day starts
- Coordinating closely with dentists, assistants, and front desk teams
- Collecting payments and supporting billing-related workflows
- Maintaining accurate documentation and HIPAA compliance
- Building trust-based relationships that drive case acceptance
Benefits
- Competitive Pay
- Rates starting at $28/hour - based on experience
- Stability & Balance
- Monday-Friday schedule
- Consistent daytime hours
- Professional Growth
- Continuing education (CE) support
- Mentorship from experienced providers and office leadership
- Opportunity to grow into senior or lead TC roles
- Supportive Environment
- Fully staffed, multi-specialty offices
- Strong administrative and clinical collaboration
- Digital workflows that support efficiency and clarity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
