Dental Receptionist

New York Family Dentistry • New York, NY

1d • $25

About The Position

Competitive Pay: Hourly rates start at $25/hr, with higher compensation available for candidates with extensive experience! Responsibilities: ✔ Oversee and manage patient scheduling across multiple locations, ensuring provider efficiency and patient satisfaction using Dentrix Ascend, Open Dental or similar software. ✔ Lead front office operations, streamlining patient check-in/check-out, documentation accuracy, and workflow coordination. ✔ Be the primary point of contact for patient inquiries, providing clear and compassionate communication regarding treatments, financial policies, and appointment logistics. ✔ Maintain meticulous patient records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations. ✔ Coordinate with providers, treatment coordinators, and dental assistants to ensure smooth patient flow and high-quality care. ✔ Train and mentor junior receptionists and administrative staff, fostering a culture of professionalism and exceptional service. ✔ Optimize scheduling strategies to maximize provider productivity while keeping wait times minimal.

Requirements

• 5+ years of experience in dental reception, front office administration, or a similar senior role.
• Proficient in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
• Strong leadership skills, with the ability to train, mentor, and oversee front office staff.
• Exceptional problem-solving abilities to handle high-volume, fast-paced environments confidently.
• Excellent communication and interpersonal skills, with a warm, patient-first mindset.

Responsibilities

• Oversee and manage patient scheduling across multiple locations, ensuring provider efficiency and patient satisfaction using Dentrix Ascend, Open Dental or similar software.
• Lead front office operations, streamlining patient check-in/check-out, documentation accuracy, and workflow coordination.
• Be the primary point of contact for patient inquiries, providing clear and compassionate communication regarding treatments, financial policies, and appointment logistics.
• Maintain meticulous patient records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
• Coordinate with providers, treatment coordinators, and dental assistants to ensure smooth patient flow and high-quality care.
• Train and mentor junior receptionists and administrative staff, fostering a culture of professionalism and exceptional service.
• Optimize scheduling strategies to maximize provider productivity while keeping wait times minimal.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed