Dental Front Desk Coordinator

AUSTIN ORAL SURGERY • Austin, TX

37d • Onsite

About The Position

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Requirements

• Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Completion of high school or equivalent is required.
• One year oral surgery or dental is required.
• Proven administrative experience with a track record of growth or improvement within previous positions.
• Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Experienced with customer service techniques, ensuring a superior patient experience.
• Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Responsibilities

• Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and ensure all necessary preparations are made.
• Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees