Dental Front Desk Coordinator

Dental365 • Quakertown, PA

9h • Onsite

About The Position

At Dental365, the company is reshaping the way patients experience dental care by placing patients and providers at the core of their approach. Since its inception in 2014, Dental365 has served hundreds of thousands of patients and has become a leading dental organization led by dentists. The company is looking for motivated change-makers to build a lifelong career in dentistry. Front Desk Coordinators are crucial to the patient experience, shaping the lasting impression of care. Dental365 offers a modern practice environment designed for superior care and comfort, embracing cutting-edge technology in a soothing setting. The company focuses on perfecting communication and care to make each visit an anticipated event. Dental365 supports its team's success by emphasizing health over sales, cultivating a warm, supportive culture without production quotas, and encouraging career growth. The company celebrates diversity and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression, promoting a work environment where all differences are respected.

Requirements

• Prior dental experience is required
• A resume showcasing a consistent and stable employment history
• Exceptional organizational skills to manage multiple tasks efficiently
• Flexibility to adapt to varying schedules as required
• Strong interpersonal communication skills

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care
• Answering phones promptly and responding to messages
• Managing schedules - input and confirm patient appointments
• Entering in new patient records and updating ledgers with precision (Denticon)
• Collect co-payments and verify insurance eligibility (PPO/FFS)
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed
• Assist with various office duties as directed by the Practice Manager

Benefits

• Generous Compensation: We invest in the best and are competitive in our salary offers
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family
• Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams
• All benefits available at full-time employment (30+ hours weekly)
• Some benefits available for part-time employees as well

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees