Dental Finance Coordinator
About The Position
The Dental Finance Counselor will be in charge of the Patient relationship management related to Treatment plans and financial agreements. Essential Functions: • Promotes mission, vision, and values of SCL/Marillac Health. • Assure that Dental Patients have treatment plan and assist by educating patients on their dental needs and financial arrangements • Present Dental Treatment plan, review procedures, answer questions and concerns related to treatment plan • Educate patients on insurance benefits and limitation with Dental financial programs • Be in charge of the cases granted by AV Hunter and ADRC or Friends of man • Management of the Senior Dental Program • Give the financial information related to implant cases to the patient • Coordinate patient care with specialty referrals and follow up on this process. Make any needed appointments in the local Office • Follow up on any changes in the Dental Treatment plan to discuss procedure and finances • Assist Dental team on answering phone calls • Assist Front Desk team in daily operations flow • Participate in the Recall program • Participate in the MDI program getting the reports and calling referred patients • Assist Dental Patients in making and keeping their appointments • Participate in data and Dashboard utilization of clinical metrics to identify areas of reporting and performance improvement • Maintain a work environment that is marked by respect • Assist the QI department in all HRSA requirements • Comply with all OSHA and HIPAA Policies and procedures at Marillac Health • Performs other related job duties as assigned by the supervisor Competencies: • Good Proficiency and navigation PC application included but not limited to MicroSoft suite of products and EMR/EDR systems • Ability to multitask while actively listening • Excellent keyboarding skills • Good telephone manners with a clear speaking voice • Effective communication skills and the ability to build rapport with the patients, outside professionals and staff • Ability to work in a PCHM team model of care
Requirements
- One year beyond High School.
- Good Proficiency and navigation PC application included but not limited to MicroSoft suite of products and EMR/EDR systems
- Ability to multitask while actively listening
- Excellent keyboarding skills
- Good telephone manners with a clear speaking voice
- Effective communication skills and the ability to build rapport with the patients, outside professionals and staff
- Ability to work in a PCHM team model of care
- Must be current or willing to be vaccinated for the following o TDAP (up to date booster) o MMR series o Varicella o HEP B series o Flu Shot o TB Screening o COVID
Nice To Haves
- One year experience in a Dental practice
- Certification from an accredited college/program
- Bilingual in Spanish
Responsibilities
- Promotes mission, vision, and values of SCL/Marillac Health.
- Assure that Dental Patients have treatment plan and assist by educating patients on their dental needs and financial arrangements
- Present Dental Treatment plan, review procedures, answer questions and concerns related to treatment plan
- Educate patients on insurance benefits and limitation with Dental financial programs
- Be in charge of the cases granted by AV Hunter and ADRC or Friends of man
- Management of the Senior Dental Program
- Give the financial information related to implant cases to the patient
- Coordinate patient care with specialty referrals and follow up on this process. Make any needed appointments in the local Office
- Follow up on any changes in the Dental Treatment plan to discuss procedure and finances
- Assist Dental team on answering phone calls
- Assist Front Desk team in daily operations flow
- Participate in the Recall program
- Participate in the MDI program getting the reports and calling referred patients
- Assist Dental Patients in making and keeping their appointments
- Participate in data and Dashboard utilization of clinical metrics to identify areas of reporting and performance improvement
- Maintain a work environment that is marked by respect
- Assist the QI department in all HRSA requirements
- Comply with all OSHA and HIPAA Policies and procedures at Marillac Health
- Performs other related job duties as assigned by the supervisor
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
