Delivery Service Dispatcher

Aston CarterStuart, FL
13d$17 - $17Onsite

About The Position

As a Delivery Service Dispatcher, you’ll play a key role in keeping our delivery operations running smoothly while providing exceptional customer support. You’ll be the central point of coordination for service requests, billing inquiries, and CO₂ tank servicing—ensuring timely resolutions, accurate records, and safe, efficient operations. If you’re detail‑oriented, enjoy problem‑solving, and thrive in a fast‑paced, team‑focused environment, this role offers a great opportunity to grow your skills with hands‑on training and ongoing support.

Requirements

  • Strong customer service and dispatch coordination skills
  • Experience with Microsoft Office and basic logistics or scheduling systems
  • Ability to perform accurate manual order entry
  • Comfortable navigating multiple computer systems
  • Clear communication and strong interpersonal skills
  • Flexibility to work weekends and varying schedules
  • Strong attention to detail and time‑management abilities
  • Quick learner who adapts well to new systems and processes
  • Highly organized and dependable

Responsibilities

  • Receive and log customer calls with accuracy and professionalism
  • Create and manage service tickets for deliveries, tank servicing, and billing inquiries
  • Schedule and dispatch service teams efficiently to meet operational needs
  • Assist customers with billing disputes, gas refills, and service-related questions
  • Identify and escalate equipment safety issues following established protocols
  • Maintain clear, organized records to support smooth service operations

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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