Delivery Product Manager

TX-HHSC-DSHS-DFPS•Austin, TX

19h•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Delivery Product Manager (DPM) reports to Director II of Medicaid IT Contracted Systems and works in coordination with the Systems Architect (SA) and the Agile Program Lead/Release Train Engineer (RTE) of the Medicaid and CHIP Systems IT Applications, and Product Strategy team to deliver on the vision and roadmap documentation as it relates to each Scaled Agile Framework (SAFe) Planning Interval (PI). The candidate will routinely interact with business users and contracted IT representatives. This position will ensure contractor systems meet agency information technology directives, plans, goals, and contract requirements for Medicaid/CHIP programs including, but not limited to, Vendor Drug, Acute and Long-Term Care. This position, when necessary, supports planning, definition and high-level design of the solution while actively working with the Agile delivery team and the Product Owners (PO) to deliver on Vision, Roadmap, Features, PI Objectives and overall backlogs. This may include identification, development, input into, or validation of a solution. This position participates in Planning Interval (PI) planning activities actively participates in continuous discovery within the context of the work committed for the PI, and execution of the work necessary to support the PI objectives and individual Iteration goals. This will include identification, development, input into, and validation of Iteration outcomes. The DPM assumes a tactical role which ensures all aspects of the delivery of an emergent backlog. Will work with the Chief Product Managers (CPMs), Chief Product Owners (CPOs), POs, other product delivery teams, and all pertinent stakeholders when refining the Backlog. Reviews complex deliverables and provides comments to document owners. Support and/or prepares and presents complex communications and/or reports on delivery in alignment with the roadmaps and other assignments to all levels of staff up to and including executive management. Works under minimal direction with considerable latitude for the use of initiative and independent judgment. May serve as a lead on the team and assign work to others.

Requirements

Advanced knowledge of multiple computer-based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing.
Knowledge of computer hardware and software
Knowledge of computer operating systems
Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems
Knowledge of Medicaid and/or CHIP Program and Policy.
Knowledge of product backlog management
Skill in Agile Methodology
Skill in ensuring systems meet business requirements
Skill in coordinating and solving problems
Skill in communicating effectively both verbally and in writing with technical and non-technical staff
Skill in stakeholder engagement
Skill in reviewing technical requirements and ensuring vendor is using best practices and technology
Skill in Product Management
Ability to perform Problem solving using various techniques and approaches
Experience working with Texas Medicaid/CHIP programs required.
Four (4) or more years of work experience is required in the areas of customer relationship, product management, product development, product ownership, project management, leading technical initiatives, systems analysis, business analysis, policy analysis, program support, business process analysis, or legislative bill analysis.
A minimum of two (2) years equivalent (60 credit hours) from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or another business or IT related field is preferred. Work experience in business, communications, computer science, computer information systems, management information systems, or another business or IT related field can be substituted for education on a year-for-year basis.

Nice To Haves

Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification preferred
Prior experience working with external vendors preferred.
Prior experience with Agile principles preferred.

Responsibilities

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Collaborates and facilitates delivery activities to support the PI objectives, to include coordination with all appropriate HHSC stakeholders. This includes planning, tracking, and supporting all Sprint ceremonies, identification, facilitation, and coordination with impacted stakeholders and other IT teams or vendors, risk/issue identification, Feature Decomposition and Model Storm, engage in prototype conversation and implementation of MVP, and cross-team coordination.
Analyzes, documents and reports on the IT component of product backlogs with emphasis on quality delivery. This includes documentation of risk factors, dependencies, enablers and monitoring of the associated mitigation strategies. Provides status updates on the delivery activities and responds to questions from management.
Coordinates with Agile delivery teams to provide necessary input to help refine stories as necessary, to provide technical feedback, to include necessary impacted stakeholders, to coordinate with other enabler teams, and facilitate requests of other IT application or infrastructure teams.

Benefits

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

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