Delivery Manager

Exadel•Sofia, GA

5h•Hybrid

About The Position

Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do Delivery Ownership Own end-to-end delivery for a client project Ensure predictable delivery across scope, timeline, quality, and risks Apply Scrum, Kanban, or hybrid delivery approaches pragmatically based on context Maintain and adjust delivery processes in partnership with Tech Leads Track and act on delivery metrics (predictability, throughput, quality, risks) Client & Stakeholder Management Act as the primary delivery point of contact for the client Work closely with Product Owners, Engineering Managers, and business stakeholders Lead QBRs when applicable; ensure clear and transparent delivery reporting Manage expectations, resolve escalations, and build long-term trust Communicate with Directors, VPs, and C-level stakeholders (mid-size companies) Financial Accountability Own project-level financial performance (revenue and gross margin) Control delivery margin and cost efficiency Prepare forecasts and monitor financial health Own revenue and margin targets for the account Team Leadership Participate in team composition and onboarding Conduct 1:1s with team members when needed for delivery and project purposes Provide structured feedback for performance reviews Create a stable, calm, and delivery-focused team environment Risk & Dependency Management Identify, track, and mitigate delivery and operational risks Manage dependencies within the project and across program streams if applicable Escalate proactively with clear data and options AI & Digital Enablement Use AI tools (e.g., ChatGPT, Gemini) for delivery management activities Actively integrate AI-driven improvements into SDLC processes to improve efficiency and quality Advise clients on AI-assisted delivery practices (nice to have) What You Bring Strong experience in delivery management within software development outsourcing Proven ownership mindset – accountable for outcomes, not just execution Solid understanding of Agile frameworks (Scrum, Kanban, hybrid) Experience working with distributed engineering teams Ability to work independently and make balanced decisions Calm, non-conflict communication style, especially under pressure Data-driven approach to decision-making and delivery management Financial awareness: margin control, forecasting, revenue ownership Practical, pragmatic mindset – knows when change adds value and when it doesn’t Nice to have Scrum certification Experience integrating AI into SDLC processes Client-facing advisory experience Participation in presales or upsales activities English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Requirements

Strong experience in delivery management within software development outsourcing
Proven ownership mindset – accountable for outcomes, not just execution
Solid understanding of Agile frameworks (Scrum, Kanban, hybrid)
Experience working with distributed engineering teams
Ability to work independently and make balanced decisions
Calm, non-conflict communication style, especially under pressure
Data-driven approach to decision-making and delivery management
Financial awareness: margin control, forecasting, revenue ownership
Practical, pragmatic mindset – knows when change adds value and when it doesn’t

Nice To Haves

Scrum certification
Experience integrating AI into SDLC processes
Client-facing advisory experience
Participation in presales or upsales activities

Responsibilities

Own end-to-end delivery for a client project
Ensure predictable delivery across scope, timeline, quality, and risks
Apply Scrum, Kanban, or hybrid delivery approaches pragmatically based on context
Maintain and adjust delivery processes in partnership with Tech Leads
Track and act on delivery metrics (predictability, throughput, quality, risks)
Act as the primary delivery point of contact for the client
Work closely with Product Owners, Engineering Managers, and business stakeholders
Lead QBRs when applicable; ensure clear and transparent delivery reporting
Manage expectations, resolve escalations, and build long-term trust
Communicate with Directors, VPs, and C-level stakeholders (mid-size companies)
Own project-level financial performance (revenue and gross margin)
Control delivery margin and cost efficiency
Prepare forecasts and monitor financial health
Own revenue and margin targets for the account
Participate in team composition and onboarding
Conduct 1:1s with team members when needed for delivery and project purposes
Provide structured feedback for performance reviews
Create a stable, calm, and delivery-focused team environment
Identify, track, and mitigate delivery and operational risks
Manage dependencies within the project and across program streams if applicable
Escalate proactively with clear data and options
Use AI tools (e.g., ChatGPT, Gemini) for delivery management activities
Actively integrate AI-driven improvements into SDLC processes to improve efficiency and quality
Advise clients on AI-assisted delivery practices (nice to have)