Delivery Manager

Toyota Motor • Liberty, NC

38d

About The Position

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we're looking for
The Business Engagement Lead will oversee all business analysis activities across the Siemens MOM (OpCenter) program, ensuring effective engagement with manufacturing, quality, and logistics business stakeholders to gather and document requirements. This manager-level position will supervise Business Analysis Leads for each functional area and serve as the central point of contact for aligning business requirements with technical delivery.
The ideal candidate will have a strong background in business analysis, excellent stakeholder management skills, and deep experience with MES or manufacturing systems, preferably Siemens OpCenter.
What you'll be doing
Leadership & Oversight
Manage and mentor Business Analysis Leads for Quality, Manufacturing, and Logistics.
Establish standardized methods for requirements gathering, documentation, and traceability.
Ensure consistent engagement approaches across all functional areas.
Business Stakeholder Engagement
Act as the primary liaison between business leadership and the MOM program team.
Facilitate workshops, interviews, and working sessions with business stakeholders to capture process flows, requirements, and priorities.
Build strong, trust-based relationships with functional business teams.
Requirements Management
Oversee development of functional specifications and ensure alignment with program objectives.
Maintain a centralized repository of requirements and track changes across the project lifecycle.
Ensure requirements are testable, measurable, and clearly linked to business outcomes.
Program & Delivery Support
Partner with the OpCenter Implementation Manager, Data Manager, and Test Engineer to ensure requirements flow seamlessly into design, development, and testing.
Support UAT planning by ensuring test cases align with documented business requirements.
Provide regular updates to program leadership on requirements progress, risks, and dependencies.
Continuous Improvement
Promote best practices for business engagement and requirement gathering.
Identify opportunities to improve consistency, efficiency, and quality of BA deliverables.
Mentor team members to enhance BA capabilities within the program.

Requirements

• Bachelor's degree in business, Engineering, Information Systems, or related field.
• 8+ years of business analysis experience, with at least 3 years in a leadership or management role.
• Strong knowledge of manufacturing operations and business processes in quality, logistics, or production.
• Proven track record leading requirements gathering for enterprise systems (MES/MOM preferred).
• Excellent facilitation, documentation, and communication skills.
• Strong leadership and mentoring abilities
• Excellent stakeholder engagement and relationship building
• Analytical mindset with attention to detail
• Ability to manage competing priorities across multiple functional areas
• Clear communication and documentation skills

Nice To Haves

• Experience with Siemens OpCenter modules (Discrete, Quality, Logistics, Foundation).
• Prior experience in automotive or battery manufacturing.
• Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA.
• Familiarity with Agile/Hybrid delivery models and tools such as Jira or Azure DevOps.

Responsibilities

• Manage and mentor Business Analysis Leads for Quality, Manufacturing, and Logistics.
• Establish standardized methods for requirements gathering, documentation, and traceability.
• Ensure consistent engagement approaches across all functional areas.
• Act as the primary liaison between business leadership and the MOM program team.
• Facilitate workshops, interviews, and working sessions with business stakeholders to capture process flows, requirements, and priorities.
• Build strong, trust-based relationships with functional business teams.
• Oversee development of functional specifications and ensure alignment with program objectives.
• Maintain a centralized repository of requirements and track changes across the project lifecycle.
• Ensure requirements are testable, measurable, and clearly linked to business outcomes.
• Partner with the OpCenter Implementation Manager, Data Manager, and Test Engineer to ensure requirements flow seamlessly into design, development, and testing.
• Support UAT planning by ensuring test cases align with documented business requirements.
• Provide regular updates to program leadership on requirements progress, risks, and dependencies.
• Promote best practices for business engagement and requirement gathering.
• Identify opportunities to improve consistency, efficiency, and quality of BA deliverables.
• Mentor team members to enhance BA capabilities within the program.

Benefits

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Relocation assistance (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees