Delivery Lead

Railpen•Darlington, SC

4d•Hybrid

About The Position

An exciting opportunity to join our Member Services team as a Delivery Lead on a permanent contract, based in our Darlington office (hybrid working). Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here. The Role As a Delivery Lead, you will be a valued member of the Member Services function, responsible for ensuring the timely and effective delivery of system change through the agreed release management process. You will work collaboratively with a range of stakeholders to ensure change is delivered efficiently, realising maximum benefit for the organisation and its members. You will facilitate delivery using a squad‑based approach, owning the end‑to‑end delivery plan from requirement finalisation through to solution design, development, testing and post‑implementation support. You will be accountable for managing risks, issues, dependencies and decisions, escalating appropriately through governance forums where required. Using a mixture of delivery approaches, you will adapt methods to suit the needs of the change, continually seeking opportunities to improve delivery effectiveness. You will provide insight, challenge and support to stakeholders, removing blockers and enabling teams to deliver at pace. This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK. The Person To be successful in this role, you’ll bring demonstrable experience of delivering change within a structured, well‑governed environment. Strong organisation, resilience and the ability to work at pace will enable you to manage competing priorities and keep delivery on track. The role calls for a confident and credible communicator who builds strong relationships and knows when to challenge constructively to achieve the right outcomes. Ownership, sound judgement and a commitment to continuous improvement underpin how work is approached, both individually and as part of a wider team. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.

Requirements

Demonstrable experience of delivering change within a structured, well‑governed environment.
Strong organisation, resilience and the ability to work at pace will enable you to manage competing priorities and keep delivery on track.
Confident and credible communicator who builds strong relationships and knows when to challenge constructively to achieve the right outcomes.
Ownership, sound judgement and a commitment to continuous improvement underpin how work is approached, both individually and as part of a wider team.

Responsibilities

Ensuring the timely and effective delivery of system change through the agreed release management process.
Working collaboratively with a range of stakeholders to ensure change is delivered efficiently, realising maximum benefit for the organisation and its members.
Facilitating delivery using a squad‑based approach, owning the end‑to‑end delivery plan from requirement finalisation through to solution design, development, testing and post‑implementation support.
Accountable for managing risks, issues, dependencies and decisions, escalating appropriately through governance forums where required.
Adapting methods to suit the needs of the change, continually seeking opportunities to improve delivery effectiveness.
Providing insight, challenge and support to stakeholders, removing blockers and enabling teams to deliver at pace.

Benefits

A competitive salary (depending on experience)
28 days annual leave plus bank holidays
Generous annual bonus plan
We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
4x Life Assurance cover
Colleague referral scheme
Private Medical Insurance
Employee assistance programme
Health cash plan
Eye care vouchers
Flu vaccination
We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
Buy and sell holidays
Give as you earn scheme
Paid volunteering days
Flexible half days leave
Electric vehicle leasing
Cycle to work scheme