Deli Manager - Village Market

Southern Adventist University•Collegedale, TN

8d•$21 - $27

About The Position

To effectively direct and supervise the activities and operations of all Deli department personnel to achieve the sales and profit goals established for the department; to provide exceptional customer service; to ensure that the work shifts of all department personnel contribute to the financial best interest of the store.

Requirements

A high school degree, or GED equivalent is required
Must be able to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, volume and to apply concepts of basic algebra
Ability to verify vendor invoice charges and counts and complete required accounting reports including inventory, receiving and variations in column totals
Ability to input data into computer using various spreadsheets and software programs.
Ability to speak, read, write, interpret and understand the English language with sufficient proficiency
Ability to write reports, business correspondence, and procedure guidelines including effective departmental memos, employee corrective action notices, menus, and product and customer signs
Be fully knowledgeable and thoroughly familiar with the nature and duties of every staff position in the department including procedures, policies and operations
Be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for productivity, accuracy, cleanliness, harmony and safety established at the store.
While performing the duties of this job, the employee is regularly required to stand, sit, and use hands to handle, finger or feel objects, tools or controls
The employee must frequently walk, talk or hear and reach with hands and arms, occasionally; the employee must crouch or kneel
The employee must be able to lift up to 50 pounds with relative ease
Successful performance requires specific vision abilities that include close vision and the ability to adjust focus including having sufficient visual acuity to check and verify invoices and other written documents
Be able to climb a ladder to retrieve items from overhead storage racks and elevated storage areas
Be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin
Have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests (due to accidental spills or breakage of glass or plastic containers having liquid contents), employee or customer accidents, etc.
Be able to stock coolers and shelves and endure working under temperature extremes in refrigerated storage areas up to 20 minutes at a time
Must be able to work with a variety of fruits, vegetables, flour, oils, spices and other agents without negative allergic consequences
Be able to tolerate moderate amounts of dust and chemical fumes from common commercial cleaning agents such as bleach and cleaners during routine housekeeping duties
Have sufficient memory retention skills to memorize daily menu items and specials, customer orders, etc.
Must have a strongly expressed commitment to Jesus Christ, the teachings and mission of the Seventh-day Adventist Church and an SDA church member in good and regular standing.

Nice To Haves

A college degree in food service management, or a related business field, is strongly preferred
A minimum of 3 years of industry-related management experience, or a combination of related education and experience, is strongly preferred

Responsibilities

Observe all store rules and university policies
Check and maintain high standards of food preparation and service
Instruct and maintain high standards of sanitation and safety in all areas
Collaborate with upper store management in the hiring of staff and resolving personnel issues
Interview, hire and schedule student employees, or delegate to department heads if applicable
Schedule shifts for all Deli employees and monitor their attendance
Uphold Village Market uniform policies for all Deli staff
Conduct in service training for staff and students when applicable
Directly in charge of motivating, counseling, and disciplining of student employees when necessary
Instruct staff in effective time management
Instruct staff in how to manage students with on-the-job training
Purchase and inventory supplies and other necessities that assures quality food service at a minimum cost
Continually work on establishing standardized recipes, and search for new menu items and sample
Look for and implement new revenue opportunities
Calculate recipe and portion sizes
Check and maintain Deli costs and track food waste
Manage the merchandising and layout of all Deli items for maximum appeal
Provide updated prices and weekly menus to the appropriate Village Market department staff
Manage the coordination of providing all pertinent financial documents to the appropriate staff
Approve time cards and monitor weekly worked hours of Deli staff and student employees
Be innovative with ideas to implement special food promotions
Perform yearly evaluations for all full and part-time staff
Maintain all Deli equipment in working order and inform upper management of any problems
Perform all other reasonably business-related functions as assigned