Deficiency and Service Sales Representative

APi Group Corporation • Harrison, OH

39d • Onsite

About The Position

This is an inside sales position. Building and maintaining strong relationships with existing customers is a core responsibility, which includes engaging not only with direct clients but also with our API sister companies, as well as collaborating with electrical and mechanical contractors. A successful candidate for this role would someone who has team first mentality, self-driven, bold, empathetic, and very resourceful. In addition, the individual that has a competitive drive coupled with the exceptional ability to communicate effectively and concisely.

Requirements

• Must be 21 years of age
• Must have high school diploma
• Excellent organizational and time management skills
• Valid US drivers license.
• Proficient in Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams).
• Excellent communication and conflict resolution skills
• Must pass background check and drug screening

Nice To Haves

• Sales background (preferred)

Responsibilities

• Provide tailored solutions for customers' fire suppression and/or fire alarm system service needs.
• Identify new service opportunities in collaboration with the account coordinator and inspection sales team.
• Support general service, system upgrades, and system modifications as opportunities arise.
• Prepare quotes for deficiency repairs based on technician inspection reports.
• Review all quotes with the Service Sales Leader prior to submission.
• Complete spare parts quotes for ongoing projects and for new/existing customers.
• Build cost sheets including labor, equipment, and subcontractor costs (with guidance).
• Draft scopes of work for potential subcontractors, particularly for installation labor.
• Prepare service-specific sales proposals with appropriate guidance.
• Visit customer facilities to conduct system surveys and provide consultations.
• Participate in internal organizational meetings, including: Monthly Pre-WIP and WIP (project financial) meetings (mandatory). Monthly service Pre-WIP and WIP meetings (mandatory). Optional weekly project execution meetings (attendance based on availability).
• Identify and pursue opportunities for growth within the existing customer base.
• Develop new business within an unrestricted sales territory.
• Assist in quoting service projects or other project work as needed, under the guidance of the Service Sales Leader and/or VP of Sales.
• Actively participate in local/regional fire protection organization meetings (NFSA, NFPA, FSSA, etc.).
• Complete API LMS leadership courses for personal and professional development.
• Spend several days in the field each month during initial onboarding to shadow field leaders.
• Participate in manufacturer training once foundational system knowledge is established.
• Conduct bi-weekly check-ins with the Service Sales Leader during the first year.
• Participate in monthly (or more frequent) check-ins after year one to support continued growth and development.

Benefits

• Comprehensive Insurance coverage, Medical, Dental, Vision, and more
• Fitness Center Program
• Wellness Program
• 401K with employer match
• Discounted company stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous paid time off
• Growth opportunities through company sponsored leadership development courses and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees