Dedicated Account Manager
Hirschbach Motor Lines•Dubuque, IA
3d
About The Position
The Dedicated Account Manager is responsible for managing and nurturing long-term relationships with clients, ensuring exceptional service, and driving account growth. The role varies across levels based on experience and complexity of accounts managed. Each level reflects increased responsibility in client relationships, strategic planning, and account growth.
Requirements
- Bachelor’s degree in Business, Sales, Marketing, or related field
- 0-2 years of experience in account management or customer service
- Excellent communication, problem-solving, and organizational skills
Responsibilities
- Develop and maintain strong client relationships
- Address client inquiries, resolve issues, and ensure customer satisfaction
- Coordinate client meetings, follow-ups, and account activities
- Monitor and track client orders, deliveries, and service performance
- Work closely with cross-functional teams to meet client needs
- Prepare routine reports on account status and performance
- Assist senior account managers with more complex accounts and tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
