Decision Support Analyst

DIRECTION HOME AKRON CANTON AREA AG•Green, OH

3d•$56,100 - $68,100

About The Position

This position will provide business intelligence and performance management reporting. Daily work will include data retrieval, analysis, report generation, dashboard and visual development using standard analytics tools.

Requirements

High School Diploma
Advanced use of Microsoft Excel and relational databases
Familiarity with data warehousing concepts and understanding of data analytics methodology
Good written and oral communication

Nice To Haves

Associates and/or Bachelor’s Degree Math/Statistics, Business Administration, Business Analytics, Business Intelligence, Accounting (or equivalent experience)
Strong critical thinking and analytical problem-solving skills
Proficiency in maintaining organization of self and projects.
Ability to effectively multitask in a fast-paced environment while consistently meeting deadlines.
Demonstrate insightful use of financial analysis techniques, tools and concepts.

Responsibilities

Business Intelligence Reporting
Performance Management Models and Standardized Reporting
Understanding of Microsoft Platforms including cloud-based solutions
Daily retrieval, and analysis of large data sets used to measure standardized performance metric adherence, provide forecasting, trend analysis, and on-going operations of business lines
Generate business and performance results on a daily/weekly/monthly/ad hoc basis
Translate data into visual illustrations such as charts, graphs, and diagrams
Design, develop, and deliver reports, dashboards, and data visualizations by translating business requirements and key metrics into clear, actionable insights that support strategic decision-making for stakeholders
Engage in active collaboration with team members across departments, contributing to a supportive and results-driven work environment
Apply LEAN Six Sigma methodologies to perform data-centric project initiatives, supporting continuous improvement and operational excellence.
Responsibilities include taking the lead on data analytic projects; facilitating project meetings; developing and implementing data-driven solutions that align with project requirements and action plans; documenting project milestones, methodologies, and outcomes; maintaining proactive communications; monitoring and follow up on assigned action items
Participate in the ongoing development of Quality Improvement initiatives locally and through NEOCAAA
Provide support as needed to maintain department goals and business objectives