Used Auto Dealership Debt Collector

Thousand Oaks Toyota•Thousand Oaks, CA

16d

About The Position

We are a growing used auto dealership seeking a full-time Debt Collector to join our team. This role is responsible for managing customer accounts, processing payments, and collecting delinquent debt while maintaining a professional and respectful approach with consumers.

Requirements

Ability to work well under pressure in a fast-paced environment
Exceptional verbal and written communication skills
Strong self-motivation and time management skills
Positive, professional attitude in the workplace
Computer literacy, including basic data entry and email communication

Nice To Haves

Prior collections or auto finance experience is a plus (but not required)

Responsibilities

Initiate contact with customers via phone calls, emails, text messages, and written correspondence to collect payments
Perform ordinary installment payment billing activities, including: Sending monthly statements Issuing payment coupons and reminders
Manage delinquent accounts through: Collection calls and letters Coordinating and directing vehicle repossessions when necessary
Maintain accurate records of all collection activity in compliance with applicable laws and company policies
Accept and process consumer payments
Handle routine monthly payments accurately and efficiently
Post payments and update account records in dealership systems