3rd Party Debt Collector

Capital Management Services • Buffalo, NY

21h • $16 - $17

About The Position

CMS is hiring Full-Time Debt Collectors to help customers resolve past-due accounts through respectful, compliant, and solution-focused conversations. Our collectors help improve customers' financial well-being while earning strong hourly pay and unlimited bonus potential.
With over 20 years in the Buffalo area, CMS offers the stability collectors want in a company that's truly built for collectors, by collectors.

Requirements

• Strong communication and negotiation skills
• Professional phone presence
• Ability to remain compliant and empathetic on every call
• We conduct a 7 year background check and drug screen for all potential hires.

Nice To Haves

• Collections or call center experience preferred, but not required

Responsibilities

• Handle inbound and outbound calls regarding past-due accounts
• Work with customers to create realistic payment solutions
• Maintain strict compliance with FDCPA and all local, state, and federal regulations
• Accurately document account activity
• Meet performance and quality goals

Benefits

• Medical, Dental, and Vision insurance
• 401(k)
• Paid Time Off
• $150 sign-on bonus after 60 days
• Fully paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed