CNB Bank, Debit Card Associate

CNB Financial Corporation • Clearfield, PA

10h • Onsite

About The Position

The Debit Card Associate supports the bank’s debit card related initiatives, focusing on providing outstanding client experience for debit card products and services. This role requires good communication skills to assist the frontline in supporting client needs. The associate will also collaborate closely with other colleagues to assist in executing enhancements and initiatives related to debit cards to promote the existing debit card portfolio and ensure future growth.

Requirements

• A high school diploma or general education degree (GED) is required
• Successful completion of required background checks is required.
• Ability to read, comprehend, and interpret documents.
• Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization.
• Ability to communicate to clients directly and effectively.
• Ability to utilize telephone systems
• Possess good digital literacy including email, internet, intranet, and Microsoft applications.
• Prior experience or the ability to learn multiple card applications and embrace change and new technology.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to solve challenging problems involving several variables in a standardized situation.

Nice To Haves

• related experience and secondary education preferred
• Ability to compute sum, average, difference, and percents preferred.

Responsibilities

• Support front line inquiries following established service level standards.
• Utilize critical thinking to identify solutions with the cardholder and bank in mind.
• Take ownership of assigned tasks including balancing, maintenance, & inventory.
• Follow policy and procedures related to assigned tasks.
• Ensure attention to detail in all tasks.

Benefits

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees