DC Supervisor - Returns
About The Position
Oversee the proper distribution and credit of incoming returns and outbound vendor merchandise. Perform all tasks according to the proper method for the DC-WMS or paper. ESSENTIAL JOB FUNCTIONS Supervise the unloading of trucks and maintain time limits for unloading trailers. Ensure the checkers are accurate in checking incoming returns while maintaining LPH and the correct cut off procedures. Monitor the sorting of cores and the completion of proper paperwork and procedures. Oversee the warranty process ensuring warranties are sorted and processed correctly. Manage the chemical area and ensure proper disposal. Coordinate the movement of batteries and ensure all battery procedures are followed correctly. Manage the rebox area to ensure proper handling of product. Monitor the maintenance of the log book, rep log, RGS log and card files to assure they remain updated. Delegate responsibilities to aid in the daily operations of the returns department. Responsible for the safety of all DC team members and work with the safety supervisor to address any safety and security concerns. Assist in any returns issues that may arise. Responsible for team member evaluations being written and delivered in a timely manner. Assist in warehouse security. Plan and hold monthly team member meetings. Work with the HR supervisor to interview and hire prospective team members. Ensure all company policies and procedures are followed and understood. Keep the DC clean, neat, and organized. Maintain safety standards while operating and identify unsafe practices and situations. All other duties as assigned by the DC Management team.
Requirements
- High school diploma or equivalent (GED)
- Excellent leadership abilities with a focus on customer service
- Demonstrated ability to oversee multiple tasks at one time and prioritize accordingly
- Demonstrated ability to read and match numerical and alphabetical characters quickly and accurately
- Basic computer skills
Nice To Haves
- Completion of the O’Reilly supervisor training program
- College degree
- Previous experience in an automotive parts warehouse and branch store
- Fluency in multiple languages (Spanish is highly desired)
- Advanced computer skills
Responsibilities
- Supervise the unloading of trucks and maintain time limits for unloading trailers.
- Ensure the checkers are accurate in checking incoming returns while maintaining LPH and the correct cut off procedures.
- Monitor the sorting of cores and the completion of proper paperwork and procedures.
- Oversee the warranty process ensuring warranties are sorted and processed correctly.
- Manage the chemical area and ensure proper disposal.
- Coordinate the movement of batteries and ensure all battery procedures are followed correctly.
- Manage the rebox area to ensure proper handling of product.
- Monitor the maintenance of the log book, rep log, RGS log and card files to assure they remain updated.
- Delegate responsibilities to aid in the daily operations of the returns department.
- Responsible for the safety of all DC team members and work with the safety supervisor to address any safety and security concerns.
- Assist in any returns issues that may arise.
- Responsible for team member evaluations being written and delivered in a timely manner.
- Assist in warehouse security.
- Plan and hold monthly team member meetings.
- Work with the HR supervisor to interview and hire prospective team members.
- Ensure all company policies and procedures are followed and understood.
- Keep the DC clean, neat, and organized.
- Maintain safety standards while operating and identify unsafe practices and situations.
- All other duties as assigned by the DC Management team.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
