Database & Project Coordinator

Goodwill of Central & Southern Indiana•Indianapolis, IN

3d•$19 - $23•Onsite

About The Position

This position is based out of our corporate office in downtown Indianapolis. The general pay range is $19-$23/hr. and includes full benefits (below): The Database & Project Coordinator is part of the growing Goodwill Foundation team. The Goodwill Foundation supports Goodwill of Central and Southern Indiana’s life-changing mission by identifying and securing philanthropic resources from across our territory. This role maintains Goodwill’s donor database and the exchange of information/data between and among the members of the Goodwill Foundation staff. This position also manages ongoing data and operations-related projects as assigned by the Operations Manager. The Coordinator inputs all gifts and constituent information, pulls mailing lists, produces reports and statistical analysis of data, and performs regular data cleanup. The coordinator also managed data projects, timelines, amd coordination amongst team members. Core to this responsibility is ensuring data integrity, performing system audits, and maintaining internal database files and tables. Example Duties and Activities Database Administration (80%) Partners with the SVP/CPO, Donor Relations Manager, and other Goodwill Foundation team members to build a culture of philanthropy within the organization. Works collaboratively with and in support of volunteers, other Foundation staff, and other GCSI colleagues to cultivate and connect donors to Goodwill’s mission. Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles. Ensures consistent case notes from all team members are properly entered. Maintains the donor database in coordination with the Donor Relations Manager. Manages the gift entry process including copying checks, tracking weekly batches, and assisting in running financial reports and reconciling deposits. Coordinates projects related to data and operations and connects with the foundation team. Completes monthly financial reconciliation of the donor database with the finance department. Assists accounting team with annual audit preparation needs. Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters. Develops queries and reports using the donor database to provide monthly evaluation of fundraising efforts and goals for the foundation staff and board of directors. Produces reports and statistical analysis as requested by foundation staff to assist in the furtherance of foundation goals and objectives. Report types include donor stewardship, board engagement reports, solicitor portfolio reports, grants received reports, event attendance records, etc. Oversees the creation of data segments for direct mail, newsletter, event invitations, and other publications and mailings. Ensures data integrity by scanning and cleaning the database on a regular schedule, managing duplicate accounts, and updating coding. Maintains other foundation software tools including but not limited to the volunteer management platform, fundraising software, and the foundation CRM, Salesforce. Attends and assists with donor events, including registrations, producing nametags, and ensuring a smooth check-in, check-out process. Manages the grant entry process Stays current on trends, practices, and procedures used in the nonprofit sector. Other Duties (20%) Supports events and other foundation-related activities as-needed. Ability to occasionally work a flexible schedule beyond normal business hours. Other related duties as assigned.

Requirements

Database Management Expertise - Has worked with a variety of databases, understands database design concepts, is able to identify patterns in data to offer creative solutions to solve problems or reach goals for an organization, and has participated in short and long-term planning of database projects. Ensures data integrity in recordkeeping and file management. Has meticulous attention to detail and outstanding organizational skills.
Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.
Teamwork - Works well with others and makes valued contributions in a team setting in order to achieve the required goals and outcomes. Contributes to creating a positive work environment that promotes productivity, mentoring, teamwork, and partnership.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
Technical Knowledge - Has proficient knowledge of G Suite, MS Office, database mining and management, and Internet searching.
Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.
Continuous Learning - Stays current on trends related to the practices and procedures for the nonprofit sector. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.
Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values. Protects information that is not yet public.

Nice To Haves

Prior Raiser’s Edge and/or Salesforce knowledge is an additional plus.

Responsibilities

Partners with the SVP/CPO, Donor Relations Manager, and other Goodwill Foundation team members to build a culture of philanthropy within the organization.
Works collaboratively with and in support of volunteers, other Foundation staff, and other GCSI colleagues to cultivate and connect donors to Goodwill’s mission.
Proactively reviews team calendars of upcoming donor meetings and special events in order to prepare donor profiles.
Ensures consistent case notes from all team members are properly entered.
Maintains the donor database in coordination with the Donor Relations Manager.
Manages the gift entry process including copying checks, tracking weekly batches, and assisting in running financial reports and reconciling deposits.
Coordinates projects related to data and operations and connects with the foundation team.
Completes monthly financial reconciliation of the donor database with the finance department.
Assists accounting team with annual audit preparation needs.
Manages the donation and stewardship acknowledgment process, including pledge reminders and renewal letters.
Develops queries and reports using the donor database to provide monthly evaluation of fundraising efforts and goals for the foundation staff and board of directors.
Produces reports and statistical analysis as requested by foundation staff to assist in the furtherance of foundation goals and objectives.
Oversees the creation of data segments for direct mail, newsletter, event invitations, and other publications and mailings.
Ensures data integrity by scanning and cleaning the database on a regular schedule, managing duplicate accounts, and updating coding.
Maintains other foundation software tools including but not limited to the volunteer management platform, fundraising software, and the foundation CRM, Salesforce.
Attends and assists with donor events, including registrations, producing nametags, and ensuring a smooth check-in, check-out process.
Manages the grant entry process
Stays current on trends, practices, and procedures used in the nonprofit sector.
Supports events and other foundation-related activities as-needed.
Ability to occasionally work a flexible schedule beyond normal business hours.
Other related duties as assigned.

Benefits

Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Eligible for the Public Student Loan Forgiveness (PSLF) program