Billing Support Rep
About The Position
Under limited supervision the Data Support Specialist will be responsible for data management, analytics and auditing. Essential Job Functions Administrative support for offshore team includes: - Manage team escalations on process flows or access - Conduct all tasks while maintaining confidentiality and HIPAA compliance - Creates a charge entry sheet for items that can’t be billed out of Optum A-life - Pulls data direct for Shadow Data, DD Data, CEDR (FigMD) - Pull daily logs for assigned clients - Maintains spreadsheet in the Facility Access tracking all the access to each hospital health system - Provides training/support for hospital system navigation to all Omega employees - Works weekly Missing Transcription Module (MT) and works weekly Orphan Transcription Module (OT) - Tracks account totals of what was coded for invoices - Works Fatal Errors from ALIFE, Medimobile, Ingenious - Communicates to providers on behalf of offshore team Billing workflow audits include: - Quality control over India Data Support for missing transcription, orphaned transcription, clean up lists, items the team sends for escalation - Reviews export sheets for accuracy - Telehealth clean up if needed - Works fatal errors for validation - Tracks clean up lists for client reconciliation and works with coders to get charges billed Key Success Indicators/Attributes Ability to prioritize and multi-task in a fast-paced, changing environment. Demonstrate ability to work in all work types and specialties. Demonstrate ability to self-motivate, set goals, and meet deadlines. Demonstrate problem-solving skills and the ability to think critically to identify and implement appropriate solutions. Strong attention to detail. Maintain courteous and professional working relationships with employees at all levels of the organization. Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position. Skill in operating a personal computer and utilizing a variety of software applications is essential.
Requirements
- Proficient computer skills and experience navigating Ingenious Med, Centura Epic and Reventics Epic
- High School diploma or equivalent, additional education in healthcare administration or related field is a plus
- Proven RCM experience and understanding of claim processing
- Ability to prioritize and multi-task in a fast-paced, changing environment
- Demonstrate ability to work in all work types and specialties
- Demonstrate ability to self-motivate, set goals, and meet deadlines
- Demonstrate problem-solving skills and the ability to think critically to identify and implement appropriate solutions
- Strong attention to detail
- Maintain courteous and professional working relationships with employees at all levels of the organization
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Skill in operating a personal computer and utilizing a variety of software applications is essential
Responsibilities
- Manage team escalations on process flows or access
- Conduct all tasks while maintaining confidentiality and HIPAA compliance
- Creates a charge entry sheet for items that can’t be billed out of Optum A-life
- Pulls data direct for Shadow Data, DD Data, CEDR (FigMD)
- Pull daily logs for assigned clients
- Maintains spreadsheet in the Facility Access tracking all the access to each hospital health system
- Provides training/support for hospital system navigation to all Omega employees
- Works weekly Missing Transcription Module (MT) and works weekly Orphan Transcription Module (OT)
- Tracks account totals of what was coded for invoices
- Works Fatal Errors from ALIFE, Medimobile, Ingenious
- Communicates to providers on behalf of offshore team
- Quality control over India Data Support for missing transcription, orphaned transcription, clean up lists, items the team sends for escalation
- Reviews export sheets for accuracy
- Telehealth clean up if needed
- Works fatal errors for validation
- Tracks clean up lists for client reconciliation and works with coders to get charges billed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
