Data Specialist and School Certifying Officer (SCO)

Franklin Pierce University • Rindge, NH

19d

About The Position

Are you someone who takes pride in doing meaningful work, enjoys helping people, and thrives in a role where every day brings something new? If so, we’d love to hear from you! In the position of Data Specialist and SCO, you’ll be a trusted resource for students, faculty, and staff — handling everything from transcript requests and degree verifications to diploma processing and academic records management. You’ll also play an important role as our School Certifying Officer, certifying veteran and military-connected students for their educational benefits and answering VA questions. Reporting directly to the University Registrar, you’ll be part of a collaborative, service-minded organization that genuinely values putting students first. We proudly welcome applications from motivated candidates who may not have experience in every area listed — if you’re enthusiastic, dependable, and eager to grow, we’re committed to investing in your success.

Requirements

• Administrative, customer service, or office experience is preferred, but we welcome applications from candidates who demonstrate strong organizational skills and a willingness to learn.
• The right individual has a genuine desire to serve students and faculty in a personable and professional manner, possess strong interpersonal communication skills, and can think and work both independently and as part of an office team.
• Familiarity with Microsoft Office (Word, Excel, Outlook) is helpful; training will be provided on university systems and specialized software.
• The successful individual is ethical, detail oriented, self-motivated, and proactive, with a demonstrated flexibility in managing a variety of tasks in a time-sensitive environment.
• A Bachelor’s degree is preferred, or an equivalent combination of education and relevant work experience.
• Candidates with an associate degree or significant transferable experience are encouraged to apply.
• Must successfully complete background check
• valid driver's license

Responsibilities

• Administer all veteran and military educational benefit programs
• Manage the registrar email account, answers phone, and assists office walk-ins
• Transcript & degree verification processing
• Manages diploma processing, packaging and mailing
• Purchasing agent for the office - maintain internal and external office supplies and commencement related purchasing
• Perform various day-to-day office administrative functions to include but not limited to customer service
• the collection, verification, review and processing of student and faculty documents within established regulations and procedures; applies relevant policies and procedures relating to requests and verifications
• organization and maintenance of record keeping systems that include both hardcopy and computerized records; enter and retrieve data to create standard and special reports; document and cross-reference data; screen and record information; respond to standard information requests; answer questions, explain policies or procedures. '
• Contribute to the review of service functions and interactions of the Registrar's Office to increase efficiency and consistency in policies and procedures between all Colleges of the University
• Other duties as assigned.

Benefits

• Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.
• Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay.
• Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.
• Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.
• Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, travel discounts, local business discounts, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees