Data Quality Specialist - University Advancement

Washington University in St. Louis•Clayton, MO

22h•Onsite

About The Position

The Data Quality Specialist reports to the Director of Data Quality and is a full-time position focused on data research, analysis, reporting needs, survey work, and data projects that improve data quality within University Advancement’s Business Intelligence team. This role leads special projects related to data quality, research, and analysis, and serves as the coordinator for significant surveys. The specialist utilizes judgment and resourcefulness to ensure data accuracy of alumni and donors in the University’s complex and comprehensive Salesforce-based CRM. Key responsibilities include developing, preparing, and distributing various complex reports for University Advancement staff, including leadership, and ensuring CRM data integrity through data audits and data loads. The position requires strong analytical skills, critical thinking, exceptional attention to detail, excellent verbal and written communication skills, and the ability to stay organized and act proactively.

Requirements

Bachelor’s degree or combination of education and/or experience may substitute for minimum education
Relevant Experience (3 Years)
Strong analytical skills
Critical thinking
Exceptional attention to detail
Excellent verbal and written communication skills
Ability to stay organized and act proactively

Nice To Haves

Analytical Thinking
Coding Languages
Communication
Complex Systems
Confidentiality
Customer Relationship Management (CRM) Software
Customer Service
Data Analysis
Data Loader
Data Quality
Deadline Management
Hyper Text Markup Language (HTML)
Import Wizard
It Reporting
LexisNexis
Microsoft SQL Server
Nonprofit Organizations
Problem Solving
Project Management
Salesforce (Software)
Tableau (Software)
Taking Ownership
Teamwork
Trend Insights
Work Initiative

Responsibilities

Project management for data-focused projects
Manage special projects focused on data quality including data audits and data cleanup
Identify use cases and coordinate across team the execution of batch uploads to CRM to ensure accurate and timely data
Perform analysis of new and existing reports and data definitions for accuracy; identify discrepancies, opportunities for clarification, and data integrity issues
Collaborate with database developers (UAS) on data integration projects, data testing, and maintaining data quality
Create and update decisions, best practice, and process documentation related to data audits and data quality
Prepare and validate monthly and quarterly reporting
Provide backup to the Director of Data Quality on additional special reporting needs, including supporting the EVC office
Gather and analyze data for significant surveys and present findings to leadership
Create and update decisions, best practice, and process documentation related to reports and surveys
Manage ongoing and regular processes, including: Biographical appends
Manage ongoing and regular processes, including: Alumni Questionnaires
Representing Advancement Services/Business Intelligence on appropriate committees
Perform other duties as assigned

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Adult care resources
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us