Data Entry Clerk

Collabera•Pennington, NJ

20h

About The Position

Contract Duration: 3 months Pay rate: $12.75 Contractors will process client letters for initiated Fraud and Non-Fraud claims. Basic general clerical and data entry skill set. Data Entry Clerk II reviews potential fraudulent accounts for the prevention and detection of Fraud and verifies account activity with customers over the phone. Copy/ paste transition information into Excel spreadsheet. Lots of date entry so accuracy is very important. The incumbent will take appropriate action based on transaction characteristics on routine, less complex issues related to Customer accounts. Experience is gained through training and following established procedures and guidelines. The person will have minimal decision making ability which directly affects the customer experience and risk to the client. Typically reports to Fraud Prevention/Detection Supervisor; 0 to 2 years in the field or related experience. Candidate will expect to work 8 weeks from 9-5pm, after that manager will schedule them to work varies hours/days during the week so need someone to be flexible to work the schedule

Requirements

Excellent data entry skills 8k to 10k keystrokes per minute
Flexible with time

Responsibilities

Process client letters for initiated Fraud and Non-Fraud claims
Review potential fraudulent accounts for the prevention and detection of Fraud
Verify account activity with customers over the phone
Copy/ paste transition information into Excel spreadsheet
Take appropriate action based on transaction characteristics on routine, less complex issues related to Customer accounts