Data Entry Associate

Food Bank of Central New York • Syracuse, NY

2h • $21 - $22

About The Position

The Data Entry Associate supports the mission of Food Bank of Central New York by ensuring the accuracy, integrity, and timely processing of donor and gift information within the organization’s donor database. This position plays a critical role in maintaining clean and reliable fundraising data, processing contributions from multiple revenue streams, reconciling third-party giving platforms, and partnering closely with the Finance team to ensure accurate reporting and compliance. The Data Entry Associate maintains strict confidentiality of donor information and supports Development initiatives, including events and campaigns, with occasional evening and weekend responsibilities.

Requirements

• Experience in data entry and database management
• Experience working with CRM systems; donor databases strongly preferred with Raiser’s Edge (RENXT) experience a plus
• Experience and proficiency in Microsoft Excel, including sorting, filtering, pivot tables, and basic formulas
• Experience and proficiency in Microsoft Office applications (Word, Outlook, Teams, etc.)
• Strong attention to detail with a high level of accuracy
• Ability to manage high-volume data entry while maintaining quality standards
• Strong organizational and time management skills
• Ability to handle confidential information with discretion and professionalism
• Clear written and verbal communication skills
• Customer service orientation with a commitment to providing a positive and respectful donor experience
• Comfort working across multiple technology platforms with a willingness to learn new systems and tools as needed
• High school diploma or equivalent required

Nice To Haves

• Associates degree or higher in Business Administration, Accounting, Data Management, Nonprofit Management, or related field a plus but not required
• Coursework or training in database management or accounting principles are a plus but not required
• Experience reconciling financial transactions or working with financial data a plus

Responsibilities

• Accurately process and record donations (mail, online, event, workplace giving, third-party platforms, stock gifts, etc.) in the donor database in a timely manner
• Maintain clean, consistent, and standardized donor records, including data entry, updates, merges, and de-duplication
• Reconcile third-party giving platforms (e.g., peer-to-peer, workplace campaigns, donor-advised funds, crowdfunding tools) with internal donor database records
• Partner with the Finance team to reconcile donation activity and resolve discrepancies
• Maintain confidentiality and security of donor records and financial information
• Assist with gift acknowledgment processes to ensure timely and accurate donor stewardship
• Support Development campaigns, mailings, and fundraising initiatives through accurate list management and data pulls
• Maintain positive and respectful interactions with donors, addressing questions or concerns related to contributions and ensuring a supportive donor experience

Benefits

• Eligible for Full Time Employee benefits including health, dental, and vision insurance
• 7 paid Holidays
• 1 Floating Holiday
• generous PTO
• administered 401(k) after 1 month with employer match after 1 year
• eligible employer for the Public Service Loan Forgiveness program for federal college loans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED