Data Center Technician -Vassar, MI

PGTEK•Vassar, MI

2d•$80,000 - $85,000•Onsite

About The Position

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Vassar, MI. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Requirements

Must be a US citizen.
This position requires 100% onsite presence in Vassar, MI
Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
Role involves physical labor in a dynamic datacenter environment
Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
Customer Focus: Excellent communication skills with a professional, customer-first approach.
Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
Detail-Oriented: Committed to delivering high-quality work with strong attention to detail.

Nice To Haves

Experience with Nvidia GPUs/NICs
Basic understanding of networking concepts and troubleshooting
Ability to read and interpret Linux logs for diagnostics
Familiarity with the Linux command line (CLI)
Exposure to RoCE (RDMA over Converged Ethernet) networking

Responsibilities

Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
Identify and resolve hardware issues using knowledge of server architecture and components.
Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Benefits

comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
vision plan
dental insurance with the base dental plan option paid for by PGTEK
TRICARE Supplemental Medical Insurance plan
Life Insurance, Short and Long-Term disability, and Critical Illness insurance
matching 401(k) plan
discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program
generous amount of PTO and Holidays
Education Assistance Program