Data and Software Implementation Specialist

DIGITAL XPRESS•City of Albany, NY

7d•$24 - $29•Onsite

About The Position

The Data and Software Implementation Specialist is full-time, in office position, that is responsible for supporting the data systems, software platforms, and workflow processes that power our direct mail and print production operations. This is a hands-on technical role focused on data processing, mailing file preparation, software operation, and production workflow support. The position works closely with the production, mailing, and prepress teams to ensure accurate data handling and successful execution of direct mail campaigns. The specialist will assist with the preparation, validation, and processing of client data files while supporting the integration of data into printing and mailing equipment. Supervisory Responsibilities: No Schedule: Monday – Friday, 8am – 4:30pm. With a 30-minute lunch

Requirements

2–4 years of experience in a technical, data processing, or operations support role
Strong attention to detail with a focus on accuracy and the ability to meet deadlines
Ability to prioritize work, think critically, and solve problems independently
Experience working with structured data (e.g., spreadsheets, CSV files, data imports/exports)
Experience using software systems in a production or workflow-driven environment
Strong written and verbal communication skills
Ability to collaborate cross-functionally and build effective working relationships
Ability to work both independently and as part of a team
Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
Ability to learn and adapt to new software platforms and technologies
Basic understanding of data security and confidentiality best practices
Participation in the company’s drug and testing program is required for employment

Nice To Haves

Prior experience in direct mail, print production, or a similar production-driven environment
Working knowledge of direct mail data processing and USPS regulations
Exposure to or experience with variable data printing (VDP) workflows

Responsibilities

Mail Data Processing and Preparation: Process and prepare client mailing lists and data files for direct mail campaigns
Perform data cleansing, deduplication, NCOA processing, CASS certification, and postal presorting
Ensure all mailing files meet USPS compliance and regulatory requirements
Prepare and validate files for variable data printing (VDP) and personalized campaigns
Support data mapping, formatting, and merge logic to ensure accurate production output
Complete additional responsibilities as assigned
Software and Systems Support: Operate and support software platforms used in print and mailing operations, including mailing software, data processing tools, variable data composition software, and workflow automation systems
Assist with testing, updates, and implementation of system enhancements
Troubleshoot software-related issues in collaboration with vendors and internal teams
Identify and communicate opportunities to improve efficiency in data preparation and workflow processes
Follow established data security and privacy procedures when handling client data
Production Workflow Execution: Collaborate with production, prepress, data, and estimating teams to support day-to-day workflow execution
Ensure accurate integration of data into printing and mailing equipment
Support high-volume mail production, including inkjet addressing, intelligent inserting, and variable data printing (VDP)
Perform data validation checks to ensure accuracy and minimize errors in production mailings
Troubleshoot and resolve data or data-related issues that may impact production schedules
Ensure all data and mailing processes comply with USPS regulations, HIPAA, and client-specific requirements
Ensure adherence to internal workflows, company policies, quality standards, safety requirements, and SOC 2 guidelines