Data and Policy Analyst - Operations Specialist I (Non-Civil)

Baltimore City • Cocoa, FL

1d • Hybrid

About The Position

The Office of the City Council President is seeking an Operations Specialist I (Data and Policy Analyst) to support the Council’s legislative, policy, and oversight responsibilities under the guidance of the Deputy Director of Oversight. This position performs professional and analytical work requiring independent judgment in the practical application of management and analytical principles to improve operational effectiveness, evaluate agency performance, and support data-informed decision-making. The role plays a key part in monitoring City operations and budgets, evaluating programs, and providing data analysis to support oversight, accountability, and policy priorities. Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m., in-person Monday through Thursday; some evenings may be required based on hearing schedules, workload, and deadlines.

Requirements

• Bachelor’s degree in computer science, data science, urban planning, public policy, public administration, or a related field.
• At least three (3) years of work experience in a related field performing analytical, operational, or policy research functions.
• Knowledge of: Research and reference methods and techniques used in collecting, compiling, and organizing data.
• Analytical principles and techniques used in evaluating operations, programs, and systems.
• Municipal government operations, budgets, and/or legislative processes.
• Budget and financial management best practices.
• Data analysis tools (e.g., R, STATA, SPSS) and data visualization software (e.g., Tableau, Excel, PowerPoint, Prezi, Keynote).
• English usage, grammar, and report-writing standards.
• Skills and Abilities: Strong analytical and problem-solving skills.
• Ability to collect, compile, edit, and tabulate statistical and qualitative data.
• Excellent written and verbal communication skills with the ability to prepare clear and concise reports and visual presentations.
• Ability to work collaboratively in a fast-paced, mission-driven environment.
• Proficiency in Microsoft Excel and experience using data analysis and visualization tools.
• Ability to explain and interpret the agency’s purpose, programs, and operations effectively.
• Demonstrated ability to prepare and present ideas and information clearly and concisely.
• Ability to build strong working relationships with colleagues, management, and external partners.

Nice To Haves

• Prior experience in government, nonprofit, or policy-focused roles.
• Familiarity with municipal government operations and legislative processes.
• Experience working with large datasets and/or public records.
• Interest in civic technology, open data, and innovation in government.

Responsibilities

• Conducts complex studies and analyses of City operations, programs, and services to support oversight, policy, and budget priorities.
• Collects, compiles, and interprets data from multiple sources to identify trends, assess performance, and make recommendations.
• Prepares written reports, policy memos, and presentations summarizing findings and recommendations for internal and public audiences.
• Designs dashboards, charts, and visualizations to communicate key insights to leadership and stakeholders.
• Conducts research on best practices, municipal benchmarks, and relevant policies to inform the Council’s work.
• Liaises with City agencies and internal staff to gather data, maintain communication channels, and ensure accuracy of information.
• Supports oversight and legislative hearings by preparing data summaries, presentations, and briefing materials.
• Consults with supervisors and management to interpret findings and recommend operational improvements.
• Performs related duties as assigned.

Benefits

• The City offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• This office also supplies wellness programs, support groups, and workshops.
• You can learn more about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level