Data and Automation Technical Product Owner (Regulatory Consultant)

American Electric Power • Columbus, OH

1d • Onsite

About The Position

Join our Data and Automation team within Regulatory to identify and implement best practices in technology solutions. As a Product Owner, you will manage various technology platforms, implement automated solutions, and leverage AI-driven efficiency measures. We seek a motivated self-starter with strong verbal and written communication skills, problem-solving ability, and data analysis expertise. Candidates should demonstrate a willingness to learn about electric utility regulation and contribute to the enhancement of technology efficiencies within our team. This role offers a unique opportunity to engage with diverse challenges and build a broad professional network across the organization, contributing to AEP's mission of better serving its customers.

Requirements

• Regulatory Consultant Senior: Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 4 years relative field OR Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 8 years relative field OR High School diploma or GED AND 10 years relative field, Computer Science, Information Technology, Business, or a related field.
• Regulatory Consultant Principal: Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field. AND 6 years relative field OR Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field 10 years relative field OR High School diploma or GED AND 12 years relative field, Computer Science, Information Technology, Business, or a related field.
• 5+ years of experience as a product owner, product management, or a related role.
• Ability to work under pressure and adhere to expedited deadlines.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management.
• Must possess analytical critical thinking skills.
• May be required to work mandatory” on-call” requirements over weekends, holidays, vacations, etc. as necessary to meet regulatory requirements, including filing dates required by the Company or as imposed by an applicable regulatory Commission

Nice To Haves

• Desirable certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO) & Project Management Professional (PMP)
• Knowledge of AEP systems.
• Microsoft Office Suite
• Microsoft Power Platform
• Workiva
• ARCS
• UI Solutions Group - Customer Revenue Model
• Adobe Pro

Responsibilities

• Product Ownership and Collaboration Drive alignment with business goals as the Product Owner for various solutions.
• Optimize solution usage and promote best practices through collaboration with internal customers.
• Lead cross-functional teams to ensure project success and enhance collaboration.
• Leverage Microsoft Power Platform to elevate our business solutions.
• Manage IT-supported solution changes effectively and efficiently.
• Provide user support by addressing inquiries and conducting impactful training sessions.
• Resolve discrepancies in contractor proposals, clarifying program processes and costs.
• Communicate effectively with both technical and non-technical stakeholders.
• Gather business requirements and translate them into actionable technical requirements.
• Regulatory Systems Management and Support Provide ongoing support and best practice guidance for core Regulatory applications.
• Serve as the Regulatory site administrator, overseeing data access and user permissions.
• Monitor support tickets to ensure timely resolution and adherence to SLAs.
• Adapt to a fast-paced environment while maintaining high-quality support.
• Continuous Improvement and Process Optimization Map process flows to identify areas for enhancement.
• Critically evaluate requests to determine effective solutions.
• Collaborate with teams to leverage existing applications and foster interdepartmental cooperation.
• Map process flows to identify areas for enhancement.
• Critically evaluate requests to determine effective solutions.
• Collaborate with teams to leverage existing applications and foster interdepartmental cooperation.
• Technology Integration and Change Management Stay updated on industry trends to identify and assess emerging technologies.
• Collaborate with Operating Companies to evaluate the viability of new services.
• Integrate AI into business processes to boost operational efficiency.
• Understand software development processes, tools, and technologies, including cloud computing and data analytics.
• Understanding of Regulatory business
• Support and foster a culture of teamwork, respect, open communication and mutual support.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees