Data Analytics Specialist

Kia Corporation•Tustin, CA

About The Position

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day. Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.Status Exempt General SummaryThe Data Analytics Specialist works as part of the Kia North America Ownership Experience - Product Quality (PQ) in supporting PQ Data Analytics Team and Service Engineering Team in investigation of vehicle quality concerns. This includes review of Kia America (KUS) Warranty, Techline, Customer Care, field reports, and quality information reports, and other data sources, as applicable. The Specialist will be responsible for: Supporting all aspects related to the analysis and reporting of quality concerns of specific Kia models, such as monthly top issues review, quarterly comeback analysis, monthly PQ operation reporting, and monthly quality information report reviews. Initiating proactive reviews of potential quality concerns Supporting Service Engineer Team with data to initiate investigations on potential quality concerns, in collaboration with Korean/North American engineering teams. Facilitating monthly recurring collaborative meetings with North American engineering teams. The Data Analytics Specialist will leverage data to support potential quality investigations, so this position will require an exceptional skillset at both developing computer generated reports and creative communication to assist in growing these new programs. The individual should have solid analytics skills, an understanding of the automotive business in general, and a desire to use analytic skills for product growth.

Requirements

Bachelor’s Degree or equivalent experience required
5-7 years of experience in an engineering environment
2 years of data management and analysis (including SAS)
Proficiency with Excel, Word and PowerPoint required
Knowledge of SAS programing language required
Knowledge of statistical/hypothesis testing, sampling theory required
Exceptional analytical skills and ability to develop concise and effective stories that are supported by data
High level of independent and rational judgment needed
Strong technical acumen with excellent analytical and problem solving skills
Must be self initiating; able to work under minimal supervision and under high pressure and stress with multiple same time deadlines.

Nice To Haves

Automotive background a plus
Knowledge of SAS Visual Analytics a plus

Responsibilities

Prepare department reports, including collecting data (contact team and manage process), completing analysis and drafting final reports.
Perform detail reviews to support Service Engineering team in identifying potential quality concerns and escalate top concerns through monthly and quarterly reporting.
Provide research and statistical analysis for investigating quality related issues and business decisions.
Facilitate monthly recurring PQ meetings related to quality concerns.