Data Analyst/Systems & Business Analyst

Medica•Madison, WI

34d•Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Utilize comprehensive knowledge of the Healthcare Industry, business processes, and IT systems to resolve issues, automate and improve business processes, and assist with the implementation of IT solutions.

Requirements

Bachelor's degree or equivalent experience in related field
7 years of work experience beyond degree

Nice To Haves

5-8 years minimum experience in Data Management, Data Integration, ETL development with considerable experience with Informatica ETL
Master's Degree

Responsibilities

Requirements Analysis
Produce artifacts that may include feature definitions, User Stories, flow-charts, swim-lanes, SIPOCS, source to target documents and feasibility studies.
Work with business stakeholders and partners to help identify and understand their requirements within the scope of a project
Gain alignment by asking effective questions, gathering the right individuals for elicitation, conducting productive facilitation, negotiating compromises and establishing relationships
Generate user stories and/or deep functional and technical requirements that are sufficient to capture the essence of what is being asked, why it is important and who benefits from the effort
Ensure that requirements clarify the business value and are accessible and understandable to any team member or stake holders
Engage with the product team towards defining a solution that addresses the requirements in a way that will be satisfying to our stakeholders
Assist with data analysis in support of issue resolution or solution options on highly complex projects
Feature Delivery
Working with the Scrum Master to provide updates for keeping the team and business stakeholders on track for meeting commitments.
Drive decision making, compromise and agreement by identifying deliverables that provide value.
Clarify the approach for gathering requirements and managing issues and risks.
Work with technical teams to identify solution options that best meet business need.
Communication
A primary skill-set of a BA (any level) is appropriate, timely and polished communication
The Sr. BA is responsible for escalation when required, resolving conflict if needed, gaining formal approval of business requirements, and working with business segment leads, operations team members and IT team members for successful implementation
Consultation and BA Practice Support
The BA will explore ideas, assess current business processes to identify improvement opportunities (technical and operational), conduct gap analysis, and help to develop business cases
Partner with the technical team to outline solutions and provide estimates and identify risks
Support creation of test plans / scenarios, post-implementation support requirements, and lessons-learned
Use industry defined techniques and best practices to aid in all BA accountabilities including elicitation and definition of requirements
Assist peers to continue to define and develop practice improvements and apply them to the delivery process
Provide guidance and support to junior BA's