Business Systems Analyst

Anthropic•San Francisco, NY

9d•$230,000 - $300,000•Hybrid

About The Position

As a Business Systems Analyst on Anthropic's Business Technology team, you will play a critical role in driving our organization's operational excellence through strategic systems implementation and optimization. While you'll be actively involved in our Workday implementation, this role extends far beyond a single platform to encompass our broader enterprise systems ecosystem. You'll serve as the vital bridge between business stakeholders and technology solutions, translating complex functional requirements into actionable system configurations and processes. Your expertise will be instrumental in ensuring our business systems not only meet today's needs but also scale with our rapid growth and evolving requirements. From documentation and enablement to hands-on systems configuration, you'll help empower our teams with the tools and knowledge they need to do their best work.

Requirements

Have 5+ years of experience as a Business Systems Analyst with deep expertise in enterprise software configuration and implementation
Possess hands-on experience with Workday (HCM and/or Financial modules preferred) along with demonstrated proficiency in other business systems such as GSuite, NetSuite, or similar platforms
Excel at requirements gathering and stakeholder management, with the ability to facilitate productive discussions between technical and business teams
Have strong analytical and problem-solving skills with experience designing efficient business processes and system workflows
Are skilled at creating clear, comprehensive documentation and training materials for diverse audiences
Demonstrate excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders
Have experience with system integrations, data mapping, and understanding of API fundamentals
Show proficiency in project management with the ability to manage multiple initiatives simultaneously
Are passionate about user experience and driving adoption of business systems and processes
Bring a collaborative mindset and enjoy working in a fast-paced, dynamic environment

Nice To Haves

Experience with additional business systems such as procurement platforms, expense management tools, or business intelligence platforms
Knowledge of data analysis tools and techniques including SQL or similar query languages
Familiarity with automation platforms or workflow tools (e.g., Zapier, Microsoft Power Platform, or similar)
Experience with change management methodologies and driving organizational transformation
Background in business process improvement, Lean, or Six Sigma methodologies
Previous experience in high-growth technology companies or startup environments
Interest in AI and how emerging technologies can enhance business operations

Responsibilities

Lead functional requirements gathering sessions with business stakeholders across multiple departments to deeply understand process needs and translate them into technical system requirements
Configure and optimize business systems with a focus on Workday modules (HCM, Financial Management, Planning) while maintaining expertise across other enterprise platforms
Design and implement system workflows, automations, and integrations that enhance operational efficiency and user experience
Create comprehensive documentation including system guides, process flows, training materials, and best practice resources
Develop and deliver enablement programs and training sessions for end users, ensuring successful adoption of system functionality and process changes
Partner closely with business teams to analyze current state processes, identify improvement opportunities, and design future state solutions
Manage system testing efforts including test plan development, UAT coordination, and bug resolution tracking
Provide ongoing support and troubleshooting for business systems, serving as a subject matter expert and escalation point
Collaborate with IT Engineering teams to define integration requirements and ensure seamless data flow between systems
Measure and monitor system performance and user feedback to continuously optimize configurations and identify enhancement opportunities