Business Systems Analyst
About The Position
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. How You'll help us connect the world: We’re looking for a motivated and detail-oriented and hands-on Cloud Licensing Operations Analyst intern to join our dynamic team. In this role, you’ll be essential in optimizing and ensuring the seamless operation of our SaaS products. You’ll collaborate closely with cross-functional teams—including Product Management, Engineering, DevOps, Customer Support, and IT to enhance efficiency and effectiveness in our SaaS product operations. Analyze product data across multiple systems, identify data quality issues, and generate insights that inform product decisions. Find and fix data discrepancies between applications on different backend systems. Work with IT, customer support, engineering and product management teams to analyze use cases of data quality issues Work with sales teams to obtain business and customer aspect for the process of fixing data quality issues. Assist in the implementation and maintenance of data quality standards. Conduct data profiling, identifying data quality issues, inconsistencies, and gaps in datasets. Perform data validation, cleaning, and transformation tasks to improve data quality. Assist in tracking and managing product performance metrics, analyzing product data, and providing actionable insights. Assist in identifying operational inefficiencies or bottlenecks and suggest improvements for product operations.
Requirements
- 2+ years of highly technical product operations experience in a SaaS product company.
- Strong analytical, problem-solving skills with attention to detail.
- Proficiency in data analysis tools and techniques.
- Self-starter who takes initiative and thrives in a fast-paced global environment.
- Ability to manage multiple tasks and priorities effectively.
- Excellent verbal and written communication skills for technical and non-technical audiences alike.
- Bachelor’s degree in a highly technical field.
Nice To Haves
- Experience with Salesforce reporting to extract data.
- Experience with SQL based queries to extract date.
- Proficient with Microsoft excel functions.
Responsibilities
- Analyze product data across multiple systems, identify data quality issues, and generate insights that inform product decisions.
- Find and fix data discrepancies between applications on different backend systems.
- Work with IT, customer support, engineering and product management teams to analyze use cases of data quality issues
- Work with sales teams to obtain business and customer aspect for the process of fixing data quality issues.
- Assist in the implementation and maintenance of data quality standards.
- Conduct data profiling, identifying data quality issues, inconsistencies, and gaps in datasets.
- Perform data validation, cleaning, and transformation tasks to improve data quality.
- Assist in tracking and managing product performance metrics, analyzing product data, and providing actionable insights.
- Assist in identifying operational inefficiencies or bottlenecks and suggest improvements for product operations.
Benefits
- The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan.
- Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
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What This Job Offers
Career Level
Intern
Number of Employees
5,001-10,000 employees
