Data Systems Analyst
About The Position
The Data Systems Analyst (DSA) is responsible for configuration, maintenance, and user support of Mastery's academic and administrative data systems. The DSA ensures that systems effectively support the organization’s operational and analytic needs, while maintaining data accuracy and consistency. This role provides front-line user support, develops documentation, and delivers training to ensure correct and consistent system usage. The DSA is a member of the Mastery Charter Network Support Team and reports to the Senior Director of Technology. The Technology department’s mission is to ensure consistent and effective delivery of information systems across the Mastery network.
Requirements
- Familiarity with database platforms such as MS Access and SQL Server.
- Strong analytical skills with exceptional attention to detail.
- Ability and motivation to troubleshoot issues and resolve user-reported problems.
- Experience with Microsoft Excel and a desire to expand Excel proficiency.
- Results-oriented, flexible, and committed to problem-solving.
- Passionate about contributing to high-quality educational experiences for students.
- Effective organizational and interpersonal communication skills.
- Degree in Science, Math, MIS or Computer Science or equivalent professional experience
- Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc;
- This role may require frequent travel between multiple locations.
- Reliable transportation is essential to fulfill job responsibilities.
Nice To Haves
- Experience working in a K-12 education environment and familiarity with K-12 software/databases is preferred.
- Prior experience providing front-line user support and training a plus but not required; strong desire to work with end users is essential.
Responsibilities
- Provide front-line user support, including training and help-desk services.
- Maintain Mastery’s information systems (e.g., student information system, gradebooks, assessment platforms, HR, and IEP management software).
- Support the implementation and rollout of new systems and initiatives.
- Lead or assist with ongoing operational tasks, including student scheduling.
- Assist in producing recurring analyses, reports, and dashboards.
- Support data quality efforts by helping to develop and enforce data entry standards and protocols.
- Conduct regular quality assurance checks on data across Mastery’s information systems
Benefits
- We offer a full benefits program and opportunities for professional growth.
- Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics.
- We like to think our calendar is a benefit of working here too!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
51-100 employees
