Data Analyst, Product Innovation

Gallagher•Rolling Meadows, IL

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Gallagher Bassett is seeking a motivated and detail-oriented Data Analyst to join our Product Innovation Team. As a Data Analyst, you will play a key role in supporting product development and strategy by leveraging data-driven insights. You will specialize in working with large and complex data sets to evaluate, recommend, and support the implementation of business strategies. Your work will involve identifying and compiling data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes. This role requires performing general analytics and statistical modeling on existing data sets across various areas of the business. You will define data requirements, oversee data collection, processing, cleaning, analysis, modeling, and visualization. By examining and identifying data patterns and trends, you will help answer business questions, improve decision-making, and increase efficiency and automation.

Requirements

Strong analytical, critical thinking, and problem-solving skills.
Bachelor's degree or relevant combination of education and experience.
2-3 years of experience in a data analysis role, preferably within a product team.
Skilled in using tools such as SQL, Python, R, or other programming languages to manipulate and analyze large datasets.
Experience creating impactful visualizations using tools like Power BI, Tableau, or similar platforms. Experience with Power BI is preferred.
Ability to work with disparate data sources and create unified solutions.
Strong communication and presentation skills, capable of conveying analytical concepts to both technical and non-technical audiences. Potentially influence others through explanation of facts, policies, and practices.
Collaborative mindset with the ability to work effectively in cross-functional teams.
Flexible and adaptable attitude, able to manage shifting priorities and timelines. Ability to work independently with general supervision.

Nice To Haves

Communication and stakeholder management skills
Data analysis
Problem solving
Statistical analysis
Basic programming knowledge
Data preparation/cleaning
Data visualization and presentation

Responsibilities

Product Performance Monitoring: Track and monitor key product metrics, such as user acquisition, retention, conversion rates, and revenue. Identify areas for improvement and use data to inform product strategy. Assist in developing key metrics for new products and forecasting product performance.
User Experience: Gather user feedback and analyze results to gain insights into the overall user experience and behaviors. Utilize this data to optimize product experiences and drive user engagement.
Data Analysis: Perform general analytics and basic statistical modeling on existing data sets across various areas of the business. Define data requirements, oversee data collection, processing, cleaning, analysis, modeling, and visualization.
Data Patterns and Trends: Examine and identify data patterns and trends to answer business questions and improve decision-making and product ideation. Support efforts to increase efficiency and automation across business process.
Data Visualization: Partner with our Business Intelligence team to craft compelling visualizations and dashboards to effectively communicate key product metrics and trends to both technical and non-technical stakeholders. Your efforts will enable the business to measure outcomes and make data-driven decisions.
Team Collaboration: Work closely with product managers, designers, engineers, and other stakeholders to transform data insights into actionable recommendations. Contributing to discussions on product roadmap, ensuring successful product releases, and ultimately satisfying users.
Competitive Analysis: Support the team as we conduct research and analysis to understand market trends, identify opportunities, and benchmark product performance against competitors.
Adhoc Analysis: Conduct adhoc and one-time analysis, summarize findings, and provide recommendations as needed to support various product needs. Focus on analyzing product audits and proof of concept results.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program