Data Analyst II

University of Central Florida • Orlando, FL

11h • $56,030 - $70,000

About The Position

The Center for Higher Education Innovation (CHEI) serves the Division of Student Success and Well-Being (SSWB) at the University of Central Florida primarily by helping staff help students. The Center's mission is to accelerate student success and well-being at UCF and beyond. We advance this mission by helping staff and leaders do their work in ways that better support students. We focus on the practical realities of student support work, acknowledging that complexity, competing priorities, and limited capacity can make even strong ideas difficult to carry out. We are not a primarily student-facing unit. While the Center pilots innovative approaches to student-facing success strategies, our team acts behind-the-scenes to help leadership and staff conduct, analyze, and present the work. Our team does not replace the expertise of leadership and staff. Instead, we work alongside partners to strengthen how student support happens by helping teams navigate complexity and use data and tools in ways that are practical and sustainable. In practice, CHEI supports leaders and staff by: Helping teams shape goals and strategies for change. Supporting the design and implementation of improvements that are realistic. Ensuring that processes and learning from the work are captured and shared, not lost. Our goal is to accelerate student success and well-being by helping staff and leaders create capacity-building and sustainable solutions. The Opportunity : The Data Analyst II plays a crucial role in advancing the academic and institutional goals of the Division of Student Success and Well-Being (SSWB) by contributing to comprehensive research, evaluation, and assessment activities within SSWB. This position requires a skilled professional with expertise in data analysis, research methodologies, evaluation practices, and assessment strategies. The individual will collaborate with various university stakeholders to enhance decision-making processes and contribute to the continuous improvement of academic programs and services that support SSWB units, leadership, and staff.

Requirements

• Bachelor's degree or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
• In addition to your online application, please submit a resume and cover letter.
• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Nice To Haves

• Bachelor's degree or Master's degree and 4+ years of experience with large data sets (n > 1,000) such as collecting, cleaning, maintaining, and securing individual-level data.
• Experience managing and reporting on Randomized Controlled Trials research projects.
• Experience with statistical methodology appropriate for testing and refining results.
• Experience working in the Mainstay chatbot platform.
• Experience in building dashboards with PowerBI

Responsibilities

• Evaluation & Assessment: Develop and implement evaluation plans to generate insights on strategic initiatives and student success activities. Support data collection, analysis, and reporting to assess program effectiveness. Contribute to institutional effectiveness and assessment processes for SSWB units.
• Research Oversight: Support funded research projects aligned with SSWB and institutional goals and strategic initiatives. Conduct literature reviews, perform data analyses, and produce research reports that strengthen the university’s knowledge base.
• Collaboration & Communication: Collaborate with SSWB units, university departments, faculty, and staff to identify opportunities for research, evaluation, assessment, and data‑driven insights. Communicate findings and insights to stakeholders through reports, presentations, dashboards, and other channels. Partner with central data resources (Analytics & Integrated Planning) to leverage institutional data in support of student success initiatives.
• Strategic Initiatives: Provide research, evaluation, and assessment support to inform the implementation and expansion of strategic initiatives. Deliver evaluation insights to support evidence‑based decision‑making.
• Data Management & Analysis: Support the collection, maintenance, quality, and integrity of project‑specific datasets. Apply strong analytical and problem‑solving skills using statistical analysis tools and software.
• Professional Development: Stay up to date on best practices in research, evaluation, assessment, and data analytics. Participate in conferences, workshops, and training sessions to continuously enhance skills and knowledge.
• Perform other duties as assigned.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• For more benefits information, view the UCF Employee Benefits Guide .
• Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level