D365 Senior Business Systems Analyst

The Cooper Companies•Trumbull, CT

41d

About The Position

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women's and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com. Job Summary: The D365 Finance and Operations (F&O) BSA is responsible for enabling business readiness by helping End Users understand system capability and relate it to their business processes. Their most critical role is in enabling process documentation and thorough testing of the D365 solution, as configured for CSI. The BSA will also support ongoing training and optimization efforts. The ideal fit for this role will be a D365 F&O expert, with strong presentation or facilitation skills. A background in Operations/Supply Chain/Manufacturing/Advanced Warehousing is a big plus.

Requirements

3-5 years of experience with configuration and customization of Microsoft Dynamics 365 Microsoft D365 Finance and Operations
Strong technical knowledge of modules and/or functional experience in Operations/Supply Chain/Manufacturing/Advanced Warehousing
Experience in designing and implementing D365 solutions for global organizations
Proven skill as a presenter or group facilitator - comfortable communicating with employees at all levels within the organization
Experience gathering business, technical, and functional requirements
Highly motivated self-starter
Collaborative working style coupling strong interpersonal skills with high technical acumen
Able to manage competing priorities in a fast-paced environment

Nice To Haves

Experience with Azure DevOps is preferred
A certification within Microsoft Dynamics ERP (D365, 2013/2011/4.0/Online) is preferred
Experience working in a highly regulated industry, e.g., medical devices, is a plus
Experience with ISV solutions, data migration, reporting, and testing is a plus

Responsibilities

Support End User documentation of end-to-end processes flows, business scenarios, Work Instructions, and SOPs
Guide End Users through critical test cases and process variations in the system
Lead preparation of demonstrations and system walk-throughs for new releases, change requests, and optimization phase design and build
Support testing efforts, including business process testing
Support functional design and configuration
Support Hypercare for global D365 F&O implementations, including office hours support for SuperUsers
Support change impact analyses of new releases and change requests to enable accurate, timely communication to business stakeholders on the change to come
Where possible, support delivery of D365 F&O Training for global End Users using various formats (classroom, VILT, etc.)
Support preparation of training exercises, knowledge checks, and supporting data for training programs
Support content development, including training collateral and reference materials
This role will focus on the following areas: Operations/Supply Chain/Manufacturing/Advanced Warehousing