D2C Program Manager

Scopely•Culver City, CA

1d•$98,000 - $121,000•Remote

About The Position

Scopely is seeking a D2C Program Manager to join our Direct-to-Consumer team on a remote basis in the US! At Scopely, we care deeply about inspiring play, every day – whether in our work environments alongside talented colleagues or through our deep connections with player communities. We are a global team of game lovers who develop, publish, and innovate the gaming industry, connecting millions of people worldwide daily. As a D2C Program Manager, you will lead the orchestration and delivery of our global D2C initiatives. This role will sit at the centre of a complex, cross-functional ecosystem spanning game teams, platform (Playgami), marketing, and external partners. Also, you will own the end-to-end program view—ensuring alignment across multiple workstreams, driving execution excellence, and enabling scalable, high-impact D2C outcomes across our portfolio. This is a highly visible role that requires strong program leadership, stakeholder management, and operational rigour.

Requirements

7+ years of experience in program management, operations, or product delivery in a complex, cross-functional environment
Proven track record of managing large-scale, multi-stakeholder programs across global teams
Experience in D2C, payments, e-commerce, or platform ecosystems (gaming experience is a strong plus)
Strong understanding of payments ecosystems
Exceptional stakeholder management, presentation, and communication skills - comfortable presenting and reporting to executive leadership
Highly organised with strong attention to detail and ability to manage multiple priorities simultaneously
Proactive, solutions-oriented mindset with a bias for action and accountability

Nice To Haves

Experience working with webstores, digital commerce, or subscription systems
Familiarity with enterprise project management tools (e.g. JIRA, Asana, Airtable, etc.)
Experience managing third-party vendors and external partnerships
Background in gaming, marketplaces, or consumer tech platforms

Responsibilities

Own the global program roadmap across all D2C initiatives, ensuring alignment of timelines, dependencies, and deliverables
Build and maintain integrated project plans (e.g., Airtable, JIRA, or equivalent) across multiple teams and workstreams
Drive execution across concurrent initiatives, ensuring delivery on time, within scope, and within budget
Proactively identify, track, and resolve risks, blockers, issues, and interdependencies
Manage agendas and drive content for key D2C public forums (monthly updates, deep dives, exec reviews, taskforce meetings)
Deliver clear, concise, and actionable roadmap status updates to executive leadership
Own day-to-day coordination with payments partners (e.g., PSPs, webstore vendors, orchestration platforms)
Manage vendor deliverables, timelines, and maintenance schedules in partnership with internal teams
Hold third-party partners accountable to performance, quality, and SLA commitments
Partner closely with Playgami and internal platform teams on roadmaps, milestones, and rollout strategies
Ensure seamless coordination of platform capabilities (payments, identity, CRM, web infrastructure) into D2C initiatives
Implement and continuously improve program management processes, tools, and reporting frameworks
Identify opportunities to streamline execution and scale D2C operations across the portfolio

Benefits

employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume