D&I Program Manager, Professional Services

Planet-posted 17 days ago
Full-time • Mid Level
Hybrid • Arlington, VA
501-1,000 employees
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As a Program Manager on the Global Professional Services team at Planet, you will drive complex projects focused on helping scale governmental customer adoption of the Planet Platform and its data products. You will work with cross-functional teams, both technical and non-technical, to define project methodology and strategy across a project portfolio. In this role, you will also contribute to business development efforts by working with Planet’s proposal team to deliver proposals related to Planet’s platform and data solutions for defense & intelligence (D&I) customers. This position will appeal to candidates with a keen interest in defense & intelligence and applications of remote sensing data. The ideal candidate is process-driven and has a desire to improve ways of working to scale development cycles. Ideal candidates are excited to work as part of a global team, adapt quickly and have a growth mindset. This is a full-time, hybrid position which will require you to work from our D.C. office (Arlington, VA) 3 days per week.

  • Work closely with Professional Services Engineers, PreSales, Product Management, and other teams to design and deliver reliable platform and data solutions
  • Lead the development of proposals for D&I customers by gathering technical inputs, articulating value propositions, and aligning with mission needs
  • Partner with internal and external stakeholders to define project scope, objectives, and success metrics
  • Translate business and technical requirements into actionable and clear deliverables
  • Scope and manage detailed project schedules; drive execution of project scope; proactively identify and mitigate risks; track project costs and budget
  • Deliver consistent project updates to customers and internal stakeholders on progress, adjustments and strategy
  • Design and implement processes for operational excellence and scalability
  • Continuously improve ways of working and processes by monitoring business workflows and identifying inefficiencies
  • Manage contracts with subcontractors, including task assignment, deliverable tracking, and budget management
  • Measure project performance and customer satisfaction to improve future delivery
  • 6+ years of experience in project management experience, including experience supporting proposal development for government or defense-sector customers
  • Bachelor’s degree in a related field
  • Experience preparing and contributing to technical proposals
  • Experience working with or as part of the Defense and Intelligence community
  • Ability to manage complex, cross-functional projects in a technical or product development setting
  • Excellent written and verbal communication skills
  • Ability to independently manage competing priorities and adapt quickly in dynamic environments
  • A continuous improvement mindset with the ability to balance day-to-day responsibilities with forward-looking improvements
  • Experience developing proposals for federal customers
  • Understanding of platform development, platform integrations, or geospatial data-as-a-service offerings
  • Experience with remote sensing, EO data, or imaging technologies
  • Ability to be proactive in initiating efforts to improve existing programs or develop new initiatives
  • Excellent organization, prioritization, and time management skills
  • Experience working with globally distributed teams
  • Comprehensive Medical, Dental, and Vision plans
  • Health Savings Account (HSA) with a company contribution
  • Generous Paid Time Off in addition to holidays and company-wide days off
  • 16 Weeks of Paid Parental Leave
  • Wellness Program and Employee Assistance Program (EAP)
  • Home Office Reimbursement
  • Monthly Phone and Internet Reimbursement
  • Tuition Reimbursement and access to LinkedIn Learning
  • Equity
  • Commuter Benefits (if local to an office)
  • Volunteering Paid Time Off
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