CX Product Manager - Oracle Apps
About The Position
Lead the NOV CX team to support CX strategy and deliver Oracle applications such as CPQ and PRM Coordinate with other workstreams within the CX department and other Enterprise Solutions (ES) teams to build a scalable and supportable platform for businesses to document customer interactions Collaborate with the CX Scrum Master, Delivery Manager and Technical Manager to ensure the delivery of the solution is in line with documented expectations Work closely with the PMO to ensure a predictable positive outcome in Tier 1 project delivery Responsible for overseeing the software development aspect of our lifecycle for these apps, including development and management of changes across the enterprise for CPQ and PRM applications. The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs Manage the efficient development and testing of Approved Backlog tickets to be worked on for the identified release cycle Identify Blockers and effectively move tickets through the development process Manage the development of identified change and ensure the delivery of quality, supportable systems on-time Leverage existing and emerging technologies to improve operational efficiencies and effectiveness
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline
- Big Machines (Oracle CPQ Cloud): 5-7 years’ experience
- Working knowledge of Oracle PRM
- Experience with Agile, Iterative cycles (Sprints, Kanban)
- Experience with Oracle EBusiness suite, Oracle PRM, Oracle Sales Cloud integration
- Excellent written and verbal communication skills.
Nice To Haves
- Oracle Cloud Fusion certification(s) strongly preferred
- CPQ certification(s) strongly preferred
- Knowledge of typical Sales model, a plus
- Experience with other non-Oracle CX applications like MSFT D365, Adobe Magento eCommerce, ERPs like JDE or Oracle ERP Cloud, a plus
- Experience working in the Oil & Gas industry preferred
Responsibilities
- Lead the NOV CX team to support CX strategy and deliver Oracle applications such as CPQ and PRM
- Coordinate with other workstreams within the CX department and other Enterprise Solutions (ES) teams to build a scalable and supportable platform for businesses to document customer interactions
- Collaborate with the CX Scrum Master, Delivery Manager and Technical Manager to ensure the delivery of the solution is in line with documented expectations
- Work closely with the PMO to ensure a predictable positive outcome in Tier 1 project delivery
- Responsible for overseeing the software development aspect of our lifecycle for these apps, including development and management of changes across the enterprise for CPQ and PRM applications.
- Manage the efficient development and testing of Approved Backlog tickets to be worked on for the identified release cycle
- Identify Blockers and effectively move tickets through the development process
- Manage the development of identified change and ensure the delivery of quality, supportable systems on-time
- Leverage existing and emerging technologies to improve operational efficiencies and effectiveness
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What This Job Offers
Job Type
Full-time
Career Level
Manager
