Customs Account Analyst, Senior

Buckland•Port Huron, MI

97d

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Customs Account Analyst, Senior This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.

Requirements

High school diploma or equivalent.
CCS Designation (US NB and CND only).
Minimum 3 years in custom brokerage or logistics experience.
Intermediate MS Office knowledge.
Advanced knowledge of the LVS program.
Knowledge of all FTA’s and when to apply them to shipments.
Knowledge of the PGA’s and ability to research requirements.
High level of organization, time management and attention to detail.
Completion of complex entries.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.

Responsibilities

Provide the highest level of customer service to clients, vendors, and service providers by handling client’s queries, Resolving issues that arise with Customs clearance (reject notices, eManifest errors, paper packages, RMD Corrections).
Prepare customs and internal documents accurately and complete high volume of complex customs entries, and invoicing to meet KPI’s
Maintain working knowledge of both current and pending customs and other agency regulations and policies.
Conduct tariff research and classification.
Document errors for customs account analysts via Error Reporting Process (CND Only).
Accurately complete final invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
Above average written and verbal communication skills.
Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
Foster a fast-paced culture leading by example in terms of accountability and continuous improvement within the team.
Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.