Customized Program Manager

API, LLCWest Lake Hills, TX

About The Position

Why Join API? At API, we believe global education has the power to transform lives. Our team works collaboratively to design innovative programs that help students develop global perspectives, build meaningful connections, and expand their academic and professional horizons. As a Program Manager, you’ll play a key role in shaping these experiences while working alongside a team dedicated to innovation, partnership, and student success. What You’ll Do Design Innovative Global Programs Create customized faculty-led programs that align with university goals and academic objectives. You’ll build comprehensive program itineraries that combine academic content, cultural immersion, housing, and experiential learning opportunities. Partner with Colleges and Universities Serve as a trusted partner to institutional stakeholders, helping them develop program solutions that support their strategic priorities and student outcomes. Manage Programs from Concept to Completion Guide programs through the full lifecycle—from early planning and proposal development to implementation—ensuring smooth execution and a high-quality experience for clients and participants. Use Technology to Build and Present Solutions Leverage API’s proprietary technology platforms and APIConnect resources to develop program itineraries, demonstrate capabilities to partners, and streamline program planning. Collaborate Across Teams Work closely with colleagues across client relations, product development, and operations to coordinate program logistics and deliver exceptional customized programs. Solve Problems and Drive Innovation Navigate complex program needs, identify creative solutions, and continuously look for ways to improve how customized programs are designed and delivered.

Requirements

  • Enjoy working directly with clients and building long-term partnerships
  • Thrives in fast-paced, collaborative environments
  • Has strong project management and organizational skills
  • Communicates clearly and confidently with diverse stakeholders
  • Takes a solutions-oriented approach to challenges
  • Is energized by international education and cross-cultural experiences
  • Bachelor’s degree in international education, Higher Education Administration, Business, Communications, Project Management, or a related field
  • Experience managing programs or projects with multiple stakeholders
  • Strong organizational and problem-solving skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities and deadlines
  • Experience using digital tools or platforms to manage projects or programs

Nice To Haves

  • Experience in international education, study abroad, or higher education partnerships
  • Experience presenting proposals or solutions in a consultative environment
  • Familiarity with CRM systems, program management platforms, or similar technology
  • Cross-cultural experience, international travel, or global programming exposure
  • Experience contributing to program proposals, budgets, or partnership development
  • Master’s degree in Higher Education, International Education, Business Administration, or a related field

Responsibilities

  • Design Innovative Global Programs
  • Create customized faculty-led programs that align with university goals and academic objectives.
  • Build comprehensive program itineraries that combine academic content, cultural immersion, housing, and experiential learning opportunities.
  • Partner with Colleges and Universities
  • Serve as a trusted partner to institutional stakeholders, helping them develop program solutions that support their strategic priorities and student outcomes.
  • Manage Programs from Concept to Completion
  • Guide programs through the full lifecycle—from early planning and proposal development to implementation—ensuring smooth execution and a high-quality experience for clients and participants.
  • Use Technology to Build and Present Solutions
  • Leverage API’s proprietary technology platforms and APIConnect resources to develop program itineraries, demonstrate capabilities to partners, and streamline program planning.
  • Collaborate Across Teams
  • Work closely with colleagues across client relations, product development, and operations to coordinate program logistics and deliver exceptional customized programs.
  • Solve Problems and Drive Innovation
  • Navigate complex program needs, identify creative solutions, and continuously look for ways to improve how customized programs are designed and delivered.
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