Project Coordinator

TEKsystems•Town of Wappinger, NY

17h•$22 - $30•Onsite

About The Position

TEKsystems is looking for a Customer Support Specialist to join our client's team on-site in Wappingers Falls, NY. Our client is a leader in healthcare training and simulation — their products help hospitals, emergency responders, and educators practice lifesaving skills before they ever face a real emergency. CPR, trauma response, maternal and newborn safety — their simulators make that training possible. Your job is to make sure the people who depend on those tools get exactly what they need, when they need it. If you're someone who takes pride in delivering a great customer experience and stays organized under pressure, this role is worth a serious look.

Requirements

1+ year of customer service, customer support, or order administration experience — where you got it doesn't matter, as long as you're good at it
A genuine desire to help people and deliver a great experience every time
Strong attention to detail — accuracy matters in this role
Comfortable working with reports, data, and basic Excel
Clear, professional communication skills — written and verbal
Reliable, punctual, and comfortable working on-site Monday–Friday

Nice To Haves

Experience with order entry, quoting, or CRM systems

Responsibilities

Handling customer inquiries via phone and email — you're the voice of the organization to the people who rely on these products
Creating accurate customer quotes efficiently and professionally
Processing order entry and ensuring every order is accurate before it goes out
Running quarterly consumption reports on key product lines
Partnering with internal teams to resolve customer issues and keep things moving
Maintaining accurate records and documentation in internal systems
Supporting process improvements and administrative tasks as needed