Project Coordinator
About The Position
As a Project Coordinator, you play a critical administrative and operational role supporting mitigation projects from start to finish. Working remotely and in-person (~3-4 days per week) from our Cincinnati, OH office, you provide the structure, organization, and communication that allows Project Managers and field teams to perform at their best. This role is the backbone of the mitigation operation—coordinating schedules, maintaining accurate documentation, supporting financial and reporting processes, and ensuring clear, timely communication between internal teams, clients, vendors, and insurance partners. Your ability to take control behind the scenes ensures projects move forward efficiently and predictably during chaotic situations.
Requirements
- Excellent time‑management and organizational skills
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast‑paced environment
- Professionalism, attention to detail, and reliability
- Ability to apply basic mathematical and accounting concepts
- Experience using job management systems; PSA experience strongly preferred
- Experience creating, maintaining, or working with reports and dashboards; Power BI experience required
- Reliable attendance and punctuality
Nice To Haves
- Knowledge of the restoration or construction industry with emphasis on Xactimate experience
- Experience supporting Project Managers or Operations teams
- Experience coordinating insurance‑related workflows, including TPAs/program work
- Associate’s degree and/or Bachelor’s degree preferred
Responsibilities
- Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects
- Support Project Managers and Operations leadership with daily project coordination
- Maintain accurate job files, notes, and documentation within PSA (our job management software)
- Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end
- Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays
- Assist with collections processes, including deductibles, progress payments, and final payments when needed
- Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle
- Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders
- Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI
- Provide quick, accurate responses to vendors, subcontractors, agents, and clients
- Support office staff, production management, and sales teams as needed
- Answer incoming calls, direct inquiries, and assist clients professionally and empathetically
- Demonstrate a positive and professional image of the company through written, verbal, and visual communication
- Apply all safety rules and regulations and help prevent work hazards
- Perform other administrative and coordination duties as assigned
Benefits
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Generous PTO and paid holidays
- Training and development opportunities
- Growth potential within a PE‑backed, expanding organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
