Work From Home Customer Support Specialist (Entry-Level)

Spade Recruiting • Miami, FL

48d • Remote

About The Position

In this role, you’ll be the person families turn to when they have questions about their benefits. You won’t be cold calling or pushing sales — you’ll be speaking with people who already reached out for information. Your job is to listen, explain their options in a clear way, and help them feel confident about their choices. It’s meaningful work that helps families find security and gives you room to develop new skills and grow into leadership.

Requirements

• Strong communicators who enjoy helping people
• Individuals who are positive, patient, and empathetic
• Organized and self-motivated professionals who work well remotely
• Quick learners who are open to feedback and growth
• Must be legally able to work in Canada or the United States

Nice To Haves

• Experience in customer service, sales, or insurance is helpful but not required

Responsibilities

• Communicate with clients and build trust through clear, friendly conversations
• Walk families through their benefit options and answer their questions
• Offer supportive, professional service during every interaction
• Collaborate with leadership to make processes smoother and more efficient
• Participate in training and ongoing development

Benefits

• Flexible, remote work you can do from anywhere
• Weekly pay with bonus opportunities
• Ongoing training and mentorship from experienced team leaders
• A clear path to advancement for those seeking leadership roles
• A supportive, mission-focused team culture
• The satisfaction of helping families every single day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees