Customer Rep Work From Home Entry Level

Globe Life AIL - Lisa Russel•Bloomington, IN

12h•Remote

About The Position

As a Remote Client Support Manager, you will play a key role in ensuring clients receive timely, accurate, and professional support. You’ll collaborate with a distributed team, manage client interactions, and help improve service processes—all in a fully remote setting. This role is ideal for individuals who are organized, proactive, and confident working independently while staying engaged with a virtual team.

Requirements

Strong computer skills and comfort with virtual communication platforms
Excellent written and verbal communication skills in a remote environment
A self-motivated mindset with the ability to manage responsibilities independently
Strong organization, follow-through, and attention to detail
A genuine commitment to delivering exceptional service and building long-term client relationships

Nice To Haves

Prior experience in client support, customer service, or a related field (preferred, not required)

Responsibilities

Manage client support operations remotely, ensuring inquiries are resolved efficiently and accurately
Collaborate with team members using virtual communication tools to address client needs
Maintain detailed, accurate records of client interactions and resolutions
Identify opportunities for process improvement and contribute ideas to enhance service systems
Build and maintain positive, professional client relationships through personalized support
Uphold company standards for professionalism, accuracy, and client care in all communications